Founded in 2004, Advance Business Capital LLC, now doing business as Triumph Business Capital, is a leading provider of invoice factoring to small and medium-sized businesses in transportation, manufacturing, distribution, energy services, staffing and other industries. In January 2012, TRIUMPH joined forces with Triumph Bancorp, Inc., one of the fastest growing financial institutions in our home state of Texas. For more information, please visit our web site www.triumphbcap.com.

POSITION SUMMARY:

Manage client relationships, including collateral verification, at production, risk management and service levels consistent with the business objectives of the company.

The AE manages a portfolio of 60-70 client relationships averaging a total of $15M in monthly sales volume.

Account executives are also responsible for the training and supervision of Customer Service Representatives (CSRs).

ESSENTIAL DUTIES & RESPONSIBILITIES

• Provide outstanding customer service while maintaining credit controls to prevent portfolio loss exposure.
• Provide training, direction and oversight of verification procedures performed by CSRs.
• Timely submission of client funding requests.
• Maintenance of strong control procedures to mitigate loss exposure.
• Effectively communicate with clients and senior management.
• Strong understanding of Risk Management Program and application of protocol based on client Risk Rating.
• Maintain portfolio delinquency <5%.
• Participate in creating working environment and business culture that optimizes both customer service and risk management disciplines.
• Identify training and development strategies for all reporting staff.
• Manage resolution of Open Credits, Post Verifications and Confirmations on accounts as needed.
• Daily review and resolution of disputes.
• Daily review and resolution of checks received that are not payable to lender.

EXPERIENCE & EDUCATION

• A college degree is preferred; will consider industry experience or equivalent with a minimum of 5 years’ experience in factoring operations.
• Knowledge of freight, transportation, and/or logistics industry is preferred.

SKILLS & ABILITIES REQUIRED

• Professional customer service and Microsoft Office skills to effectively process client and collateral requests related to servicing a growing invoice portfolio.
• Ability to multi-task and stay focused at high levels of productivity.
• Ability to provide excellent customer service while meeting funding deadlines.
• Excellent verbal and written communication skills.
• Ability to understand and follow written and verbal instructions and directions given by manager.

• Compensation commensurate with experience, skills, position responsibilities;
• Company benefits including Medical, Vision, Dental, 401K and others.

HOW TO SUBMIT A RESUME

Qualified candidates, please send your resume in either Microsoft Word or Adobe PDF to: employment @ triumphbcap.com

Given candidate interest in this position, we may only be able to contact qualified candidates. Thank you in advance for understanding if we do not contact you. 

Equal Employment Opportunity Statement: Triumph Business Capital and Triumph Bancorp, Inc. and its subsidiaries, provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.