Conveying, loading, palletising, packaging, sortation and distribution – BEUMER Group is a leader in the engineering and manufacturing of high-tech intralogistic systems for global markets. Our employees differentiate themselves by their ability to provide innovative solutions to our customers that incorporates a high-level of industry knowledge and a strong commitment to consistently and continuously expand their skills and knowledge. We fully support these high standards through a supportive teamwork structure, a mutual respect, and a working culture based on trust that fosters stability and security for all of our employees. Our common goal is to implement outstanding and innovative projects worldwide.

A member of BEUMER Group, located in Singapore BEUMER Group Singapore Pte. Ltd. is strategically located at the Singapore Changi International Airport, one of the busiest airports in the world. We have more than 200 employees working in our various business segments such as Airport systems, Logistics and Customer Support.

The Sales Support Engineer will be part of the Sales & Service Team under the Customer Support Department. We are seeking a detail-oriented and technically proficient Sales Support Engineer to join our team. This role will play a crucial part in assisting the sales team by providing technical support, developing proposals, preparing sales calculations, and ensuring customer satisfaction. The ideal candidate will have a strong technical background, excellent communication skills, and the ability to work collaboratively in a fast-paced environment.

Job Duties:

• Provide assistance in the preparation of sales quotations and tenders, including sales calculations.
• Prepare detailed technical documentation, including specifications, diagrams, and system layouts.
• Ensure all technical aspects of proposals are accurate, comprehensive, and aligned with customer needs.
• Develop macros in Excel for automatic sales calculations and cost dispersion.
• Prepare spare parts quotations using SAP.
• Maintain detailed records of customer interactions, technical requirements, and sales activities.
• Prepare and deliver technical reports, proposals, and presentations to customers and internal stakeholders.
• Track and report on sales support activities, customer feedback, and technical issues.
• Coordinate with internal stakeholders to compile estimations.
• Undertake any other assignments as allocated by the reporting supervisor/management.

Skills and Qualifications:

Aptitude & Attitude:

• Team player
• Excellent communication and leadership skills
• Ability to plan, multi-task, and manage time effectively and independently with minimal supervision.
• Strong report writing and record-keeping ability.
• Ability to work under high pressure with minimal supervision and guidance.
• Result-oriented
• Able to accept responsibilities based on delegation and participation.
• Creativity and analytical skills
• Ability to communicate technical knowledge clearly and understandably.
• Technical writing skills
• Ability to work independently and as part of a team in a dynamic and fast-paced environment.

Academic Qualifications:

• Bachelor’s degree or equivalent technical qualifications in Electrical/Mechanical Engineering or Physical Sciences
• Proven experience as a Sales Support Engineer, Technical Support Engineer, or in a similar support role
• Proficiency in using SAP software and other sales and technical support tools.
• Working knowledge of MS Office, advanced Excel, and excellent skills in Visual Basic
• Qualifications and experience in Information Technology, Networking, or PLC will be an added advantage.

Working Conditions:

• Flexibility to work outside regular business hours to accommodate customer needs.

Contact:

Nellie Sze Ling Neo
Senior Manager - People & Culture
Tel.: +65 9239 1151