Foster Grandparent Program Manager

  • Full-time

Company Description

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact. 

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What We Offer:

  Impact - The work you do here matters to millions. 

  Growth - Philadelphia is growing, why not grow with it? 

  Diversity & Inclusion - Find a career in a place where everyone belongs.

  Opportunities in Tech - Don’t wait for the future, shape it.

  Benefits - We care about your well being.

Agency Description

Serve Philadelphia is committed to reducing barriers, increasing knowledge and expanding capacity to promote active participation among Philadelphians so that everyone is empowered to create lasting positive change.

Foster Grandparents are role models, mentors, and friends to children with exceptional needs. The program provides a way for volunteers age 55 and over to stay active by serving children and youth in their communities.  The program is a national model funded by the Corporation for National and Community Service as part of their Senior Corps programming.   The City of Philadelphia’s Foster Grandparents program is one of the oldest and largest programs of its kind nationally.

Job Description

Foster Grandparents are low-income senior volunteers who dedicate between 15 to 40 hours per week in Head Start and early elementary classrooms across the city, tutoring students one-on-one or in small groups. The City of Philadelphia’s Foster grandparent program has approximately 100 active senior volunteers serving 350 children in over 50 sites across Philadelphia.

The Foster Grandparent Program (FGP) Manager oversees all programmatic operations and will manage a team consisting of a Volunteer Coordinator and Site Coordinator.  They are responsible for the overall implementation of the program and compliance with all grant requirements.  The Program Manager will plan and develop all phases of the FGP program cycle and ensure consistent program quality.

This position reports directly to the Chief Service Officer.

In this position, the FGP Program Manager will:

  • Oversee all programmatic operations for the Foster Grandparent Program
  • Assist in hiring, training and supervising adequate staff to efficiently carry out, maintain and develop operations of the FGP
  • Manage the day-to-day success of the Foster Grandparents team(ii.e. strategy meetings, weekly check-ins, bi-annual goal setting)
  • Handle, track and process all financial operations
  • Work with finance to process payroll for volunteer stipends
  • Oversee the criminal history check process for volunteers
  • Create a program of volunteer recognition events
  • Strategically improve processes for program functions
  • Support and convene the Advisory Council
  • Oversee and strategize around volunteer and site recruitment
  • In conjunction with FGP staff, develop and maintain close coordination and relationships with volunteer stations, including development of volunteer assignment plans
  • Guide training curriculum for volunteers
  • Compile & produce monthly reports
  • Manage volunteer database
  • Enhance the total efforts of FGP through active involvement with community organizations, other national service programs, and the National Service Task Force
  • Oversee the planning, development, and implementation of ongoing public relations opportunities, including social media, in cooperation with the Office of Civic Engagement and Volunteer Service
  • Provide ongoing support to volunteers
  • Assess appropriateness and/or performance of volunteer stations
  • Attend training conferences conducted or authorized by CNCS

Qualifications

Qualifications ( Education and Experience)

  • Bachelor’s degree is required
  • 3-5 years of experience managing a team of staff members
  • Grant management experience required, experience managing a Federal grant program a plus
  • Volunteer program management experience preferred
  • Experience working with senior population and/or youth development preferred

Competencies, Knowledge, Skills, And Abilities

  • Significant financial and grants management skills
  • Strong presentation skills
  • Significant experience in managing programs, including developing and monitoring budgets, supervising staff and ensuring program impact
  • Excellent time management skills with capacity to work simultaneously on multiple tasks and projects and deliver on deadline
  • Clear understanding of best practices in community engagement and volunteer recruitment/retention.
  • Identifying opportunities to strengthen existing programs, create and/or enhance implementation strategies, and work with a diverse team to implement action plans.
  • Data driven approach to problem solving. Strong ability to implement innovative solutions and analysis to assist in making decisions
  • Action oriented; an individual not afraid to roll up his/her sleeves and get into the details of the operation.

Additional Information

Salary: $65,000

Did you know?

  • We are a Public Service Loan Forgiveness Program qualified employer
  • Employees are eligible for a 25% tuition discount program (and sometimes spouses and dependents as well) in partnership with area colleges and universities
  • We offer comprehensive health coverage for employees and their eligible dependents
  •  Our wellness program offers eligibility into the discounted medical plan
  • Employees receive paid vacation, sick leave, and holidays
  • Generous retirement savings options are available 

Successful candidate must be a city of Philadelphia resident within six months of hire

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov. For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx

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