Community Services Outreach Organizer
- Full-time
Company Description
A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.
As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.
What We Offer:
Impact - The work you do here matters to millions.
Growth - Philadelphia is growing, why not grow with it?
Diversity & Inclusion - Find a career in a place where everyone belongs.
Opportunities in Tech - Don’t wait for the future, shape it.
Benefits - We care about your well being.
Agency Description
The Managing Director manages and oversees the operations of the City. Working with five Cabinet-level Deputies, operational oversight is divided into specific departmental clusters: Health and Human Services, Community and Culture, Community Services, Public Safety and Criminal Justice, and Transportation and Infrastructure. The Community Services cluster oversees a number of outward-facing programs that provide services directly to the public. These offices and programs focus on enhancing quality of life and improving how citizens engage with their communities and their city government.
Job Description
The Community Organizer is a position intended to lead efforts, align programs and leverage partnerships within the Community Services Cluster. This individual plays a critical role in engaging low-income community members in long term community improvement projects. Specifically, this individual will be responsible for providing community-based support for the Community Service Cluster.
Reporting directly to the Community Service Organizer Coordinator, this individual works with community members to identify community needs, attends meetings, recruits local volunteers and is responsible for building trust in the community.
Essential Functions
- Develop, contribute and assist the implementation of community outreach and engagement plans to reach vulnerable communities.
- Attend community meetings and events to provide information about and promote Community Services Cluster
- Implement and support Community Services team organizing educational and outreach materials.
- Build relationships through one on one meetings with residents and community stakeholders.
- Develop, promote and maintain effective relations with key influencers and a variety of community organizations and partner agencies.
- Collaborate and coordinate with community-based organizations, religious institutions, and key stakeholders to address community’s quality of life.
- Manage and develop engagement and outreach metrics.
- Recruit and manage volunteers for projects.
- Perform general outreach to area such as canvassing, and promotion of marketing materials.
- Perform general outreach to area such as canvassing, and promotion of marketing materials.
- Gather service requests from community and report them to 311 as needed.
- Follow up with community regarding service requests.
- Other responsibilities as assigned.
Qualifications
Education and Experience
- Associate Degree, plus two years of experience community organizing in diverse communities or extensive work experience.
- Must be flexible and willing to travel (citywide)
- Computer skills are essential
Competencies, Knowledge, Skills and Abilities
- Excellent relationship-building, including an ability to connect with people from all backgrounds and walks of life.
- Ability to communicate in a clear and concise manner, both verbally and in writing.
- Superior oral and written communication skills, including creative writing and editing skills.
- Ability to work with all levels of staff, inside and outside the City permits;
- Ability to work independently also as part of a team, exercising high degree of initiative to accomplish tasks and solve problems;
- Awareness and understanding of the challenges vulnerable populations face;
- Awareness of diverse cultures of the residents of Philadelphia;
- Ability to communicate with diverse groups;
- Values and encourages diversity of thought, background, and perspective;
- Strong experience and fluency in MS Office software programs, including Word, Excel, and PowerPoint.
- Ability to prioritize and follow up while meeting deadlines.
- Ability to engage, motivate, and inspire others.
- Experience organizing community events with attention to detail.
- Experience meeting performance measures and reporting on progress.
- Willingness to work evenings and weekends.
- Highly professional demeanor;
- Strong attention to detail;
- Bilingual or multilingual in (Languages needed: French, Mandarin, Cantonese, Spanish) Preferred
Additional Information
Salary Range: $46,000 - $47,000
Please submit a cover letter, resume and writing sample with your application. Applications without all required documents will not be considered.
Did you know?
- We are a Public Service Loan Forgiveness Program qualified employer
- Employees are eligible for a 25% tuition discount program (and sometimes spouses and dependents as well) in partnership with area colleges and universities
- We offer comprehensive health coverage for employees and their eligible dependents
- Our wellness program offers eligibility into the discounted medical plan
- Employees receive paid vacation, sick leave, and holidays
- Generous retirement savings options are available
Successful candidate must be a city of Philadelphia resident within six months of hire
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov. For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx
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