A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

The Office of Innovation and Technology (OIT) oversees most major technology projects for the City of Philadelphia (CoP), ensures continuity of the City's technology operations, and finds new ways to help the public interact meaningfully with technology. OIT uses technology to help City employees do their work better and helps residents get what they need from municipal government.

What We Offer:

Impact - The work you do here matters to millions.

Growth - Philadelphia is growing, why not grow with it?

Diversity & Inclusion - Find a career in a place where everyone belongs

Benefits - We care about your well being

The Office of Innovation & Technology oversees all major information and communication technology initiatives for City government and works to increase the effectiveness of the City’s information technology infrastructure. It also seeks to improve and increase citizens’ access to technology and digital literacy skills. Additionally, OIT offers an innovation service portfolio focused on developing municipal government’s capacity for creativity and innovation.

This is a new role and will serve as the City’s program manager for an ambitious initiative supporting Philadelphia’s K – 12 students and families to get access to consistent and reliable internet as they transition and adapt to a digital, remote learning model for the 2020 – 2021 school year and potentially beyond.

The individual and small associated team will be responsible for several facets of collaboration and coordination, including:

1. Working with the Philadelphia School District and individual charter or independent mission schools to ensure that students and families in need of Internet connectivity, digital skills support, and technical assistance are connected with the appropriate entity
2. Liaising with Community Based Organizations (CBOs) and associated Digital Navigator resources to ensure that students and families can connect to the Internet and utilize remote tools and curricula
3. Collaborating with relevant stakeholders in the City and School District to identify and then manage a Coordinating Entity who will be responsible for providing a telephone help hotline, associated Digital Navigators, and an interface with other participating CBOs and  
4. Serving as the City representative responsible for ensuring the implementation and integrity of the program.

This role will work in close partnership with the City, the School District and associated service providers to ensure that K-12 students and their families have the resources they need to function in an increasingly digital world and will help frame this K-12 initiative within the broader context of digital equity work in the City.

Job Duties

In this role, you will support the City and a network of institutions in launching the first initiative to connect all students with Internet connectivity, digital skills support, and technical assistance.  Specific duties will include:

• Manage the program’s multiple facets by coordinating with City departments, the School District, and other entities.
• Serve as the primary point of contact between the City and other stakeholders invested in these efforts.
• Assist with data collection and evaluation of the overall initiative, including developing goals and the metrics necessary to measure and achieve them.
• Adjust and tailoring the program as it proceeds to ensure an effective and equitable implementation.
• Build and managing relationships both internal and external to government.
• Work with the City’s Coordinating Committee and Digital Literacy Alliance to align digital equity efforts across multiple stakeholders.
• Capture lessons learned to inform the City’s overall digital equity strategy
• Other duties as necessary and assigned.

• Collaboration – you can work closely and build consensus with diverse stakeholders both internal and external to government
• Organization – you can understand and manage the multiple concurrent aspects of a comprehensive program
• Critical analysis – you can analyze and understand data and program metrics to determine the success and future direction of a program
• Strength of communication – you can explain complex issues and ideas and you write and speak clearly, concisely, and compellingly
• Self-direction – you can prioritize work and allocate time and resources effectively when given broad responsibility
• Team orientation – you listen to colleagues effectively and contribute to a group decision-making process

Desired Education & Experience

• Bachelor’s Degree or equivalent experience required; graduate degree and direct work experience is desirable
• 3 years of program management experience
• Familiarity with Philadelphia’s digital access, literacy, and equity ecosystem and/or experience doing this work in other places
• Experience/knowledge with or in a municipal government environment
• Experience working within or with the public-school system or charter school system
• Experience managing programs that involve numerous stakeholders and parts

Salary Range:  $75,000-$80,000

Did you know?

• We are a Public Service Loan Forgiveness Program qualified employer
• 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities
• We offer Comprehensive health coverage for employees and their eligible dependents
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available

*The successful candidate must be a city of Philadelphia resident within six months of hire

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr @phila.gov. For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx