With a workforce of over 30,000 people, and opportunities in more than 1,000 different job categories, the City of Philadelphia is the fifth largest city in the United States and one of the largest employers in Southeastern Pennsylvania. As an employer, the City of Philadelphia operates through the guiding principles of service, integrity, respect, accountability, collaboration, diversity and inclusion. Through these principles, we strive to effectively deliver services, to resolve the challenges facing our city, and to make Philadelphia a place where all our residents have the opportunity to reach their potential. 

Agency Descriptions:

The Office of Community Empowerment and Opportunity (CEO) provides leadership on issues of economic justice by advancing racial equity and inclusive growth to ensure that all Philadelphians share in the city’s prosperous future and by alleviating the immediate impact of poverty on individuals, families and communities.  CEO is Philadelphia’s Community Action Agency (CAA); CAAs are private or public agencies created by the 1964 Economic Opportunity Act and federally designated to receive Community Services Block Grant (CSBG) funding.

CEO’s Guiding Principles

·       We believe city government has the responsibility to provide opportunities to and promote the well-being of all citizens while representing their best interests.

·       We believe the people of Philadelphia deserve the opportunity to live happy, healthy, and full lives.

·       We believe people can offer meaningful insights into both their personal experiences and how the systems around them function.

·       We believe poverty is a systemic issue and city government can lead in dismantling the barriers that often prevent opportunities.

CEO’s Values

·       Dignity: How we treat the community we serve is reflective of how we treat each other.

·       Inclusivity: People at all levels of CEO are invited to participate in every way.

·       Persistence: When we get discouraged, we find ways to lift each other up and push forward.

·       Accountability: We are transparent and honest about our plans, our actions, and our results.

• Honesty: We create a safe space without judgment to have healthy and honest dialogue about systems, people and misconceptions.

CEO is seeking a Youth Strategies Operations Manager to lead and oversee the day to day administrative and organizational duties for the unit. This person will have an understanding of the big picture operations of the unit and ensure the details of compliance, data collection and reporting and all processes and protocols are followed in a timely way. To do this work, the Manager will oversee contracting, data management, communications, budgeting, requisitions, reporting and other identified processes for the unit. The Manager is a cross functional role collaborating daily with the Youth Strategies team and the agencies contracts, data, and fiscal teams. This person will be responsible for important processes for operating programming, hiring, and training staff and AmeriCorps members and budgetary operations. 

Essential Functions

· Responsible for annual and day-to-day operational components of YS programs in collaboration with YS team, contracts, and finance team at CEO (budget requests, ordering, payment to vendors, contracting process, RFP management, etc.)

· Responsible for reporting progress towards outcomes and overall YS provided services internally to CEO contracts and data team and additional funders and partners as requested

· Collaborates with cross agency and city-wide departments for best possible implementation and collaboration of programming and administrative operations

· Supervises YS Student & Family Coordinator and supports/oversees and regularly audits data collection methods and progress towards outcomes

· Responsible for the on and off boarding process and time keeping of Promise Corps AmeriCorps members

· Supports YS College and Career Manager in execution of AmeriCorps member recruitment cycle through processes and communications

· Responsible for collaborating with CEO Communications Manager on all YS Communication efforts for marketing, outreach, promotions, and branding   

· Other priority projects or initiatives as identified within the agency

Competencies, Knowledge, Skills and Abilities

A successful candidate is a dynamic, committed individual with strong organizational and interpersonal skills. Ability and commitment to work beyond traditional working hours and schedule is required. Candidates must possess the following experience and skills:

·       Experience with administering budgets, processing contracts/RFP’s, procurement processes and programmatic administrative duties

·       Significant experience collecting and analyzing quantitative data

·       Experience with AmeriCorps programming and/or past AmeriCorps program participant preferred

·       Knowledge of social media platforms and website creation and content management 

·       Strong attention to detail

·       Knowledge of college and career preparation objectives and standards

·       Capable of identifying roadblocks ahead of time and problem solving effectively

·       Flexibility to shift projects, timelines and duties as needed

·       Identifies opportunities to expand or take advantage of at the benefit of the unit

·    Experience executing processes and systems with multiple parties and stakeholders

·       Bachelor's degree or equivalent 3-5 years of work experience in operations accepted

·       Experience managing budgets, data collection and analyzation, procurement processes or relevant systems required 

·       Knowledge of or experience working directly with youth in urban communities preferred

·       Must be able to provide proof of eligibility to work and clearance of FBI, child abuse and PA state criminal background checks

·       A valid PA Driver’s license required

Supervisory Responsibilities

·       May often be directly responsible for students and at times Promise Corps AmeriCorps members

As a condition of employment with the City of Philadelphia, employees starting employment on or after September 1, 2021 must be vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670

 For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx