A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

• Impact - The work you do here matters to millions. 
• Growth - Philadelphia is growing, why not grow with it? 
• Diversity & Inclusion - Find a career in a place where everyone belongs.
• Benefits - We care about your well-being.

Agency Description

In June 2021, Mayor Kenney signed legislation to authorize the Citizens Police Oversight Commission (CPOC) to become a new, independent agency responsible for conducting oversight of the Philadelphia Police Department (PPD). This legislation allowed for the previous oversight agency for the Philadelphia Police Department, the Police Advisory Commission (PAC), to transition into CPOC following the seating of the 9 Commissioners, in May 2022.

Civilian oversight of police can take many forms. Review-focused models allow civilians outside of a police department to review police misconduct investigations once they are completed. Investigation-focused agencies employ professionally trained investigators to investigate police misconduct complaints. Auditor/monitor-focused agencies engage in policy and trend analysis and promote broad organizational change within the police departments they oversee. CPOC is uniquely envisioned to be a hybrid of these three models of oversight, with expansive authority and a broad mission.

Although civilian oversight of the Philadelphia Police Department has existed in some form for many years, the new CPOC will bring an unprecedented level of oversight to police operations. This will be a vast undertaking - the PPD is the fourth largest police department in the country, with over 6300 sworn members and 800 civilian personnel and a budget over $700 million.

The authorizing legislation for CPOC comprehensively lists the oversight functions that CPOC will fulfill. The legislation notes that CPOC may conduct investigations, data analysis, and audits related to any pattern, policy, or practice of the police department. These investigations shall include, but are not limited to, misconduct, policy, training, practice, and customs. Additional functions include investigations of complaints made by residents or PPD personnel about any misconduct ranging from verbal abuse to sexual misconduct, critical incident reviews and investigations, large-scale data reviews, disciplinary recommendations, hosting public meetings and hearings to share information with the public, participation as adjudicators in PPD discipline hearings, administrative prosecution of discipline cases, reporting on data and statistics, and reviewing and investigating all police uses of force, among other functions.

CPOC will approach police accountability from many different angles, and as such, CPOC will have a variety of units to focus on different aspects of police oversight. Each unit will require specialized staff with a deep understanding of policing and community-police relations. CPOC will be composed of staff dedicated to professional, unbiased, and thoughtful oversight of the Philadelphia Police Department.

CPOC is hiring for several positions currently, we request you review all other positions and apply for whichever one position best meets your skills, experience, and career aspirations. The full list of positions include: Police Oversight Auditor/Monitor, Senior Policy Analyst, Community Outreach & Constituent Services Specialist, and Social Media & Communications Officer. Please check out https://www.phila.gov/jobs to review the other postings.

Please note positions will be hired as exempt and be transitioned into Civil Service.

Auditor/Monitors for the Citizens Police Oversight Commission will help forward the mission of the commission to provide oversight for the Philadelphia Police Department through evaluating, tracking, and reporting on investigations into complaints against police. Auditor/Monitors will also work on self-directed audit projects, assist other CPOC units with their projects, and will be expected to balance their more independent work with collaborating with other units to bring projects to fruition. This position reports to the Director of Auditing and Monitoring.

ESSENTIAL FUNCTIONS

• Conduct a high volume of case audits for completed PPD Internal Affairs investigations into complaints against police through detailed analysis, data review, research, and engagement with CPOC auditing and monitoring unit.
• Monitor active PPD Internal Affairs investigations through coordination with IAD investigators, attending case interviews, contact with complainants and witnesses, and other relevant tasks.
• Develop audit projects to assess the Philadelphia Police Department’s compliance with policies and procedures; act as lead on these projects and manage projects from start to finish.
• Draft and edit high-level audit reports to dissect investigations and report on investigative rigor and effectiveness, gaps in process, policy shortcomings, and other relevant topics.
• Coordinate closely with the Director of Auditing and Monitoring to design, troubleshoot, and improve internal processes as needed.
• Assist with intake of complaints against police and provide courteous, compassionate, and professional services to complainants. Prepare internal and external referrals as needed to ensure complaints and other constituent concerns are properly addressed. 
• Seek out and participate in professional groups and trainings to maintain awareness of best practices related to community-police relations, civilian oversight of police, and police reform nationally.
• Help to maintain transparency between the Commission, the Police Department, elected officials, and the public.
• Receive training on PPD procedures, policies, and discipline code; adjudicate discipline cases and make disciplinary recommendations as a rotating member of the PPD Police Board of Inquiry
• Other responsibilities as assigned by the Executive Director and Director of Auditing/Monitoring. 

COMPETENCIES, KNOWLEDGE, SKILLS, AND ABILITIES

• Understanding of and experience with the complex nature of community-police relations. 
• Patience, thoughtfulness, and sensitivity when interacting with members of the public.
• Self-motivated with a proven ability to independently manage a project from start to finish with focus, organization, persistence, and flexibility.
• Excellent analytical skills and ability to evaluate investigations to ensure fact-finding is thorough and conclusions are sound.
• Strong writing and editing skills.
• Demonstrated ability to perform neutral and objective analyses of incidents, policies, and information.
• Ability to perform repetitive reviews while maintaining strong attention to detail.
• The ability to operate in an “all-hands-on-deck” environment and an eagerness to contribute to the success of CPOC even when tasks may fall outside of core responsibilities.
• Strong coordination skills with the ability to work across multiple departments, stakeholder organizations, and the public to implement a policy or objective.
• Excellent communication and listening skills, capable of influencing others and keeping others informed.
• Values and encourages diversity of thought, background, and perspective.
• Dependable, reliable, and punctual.
• Experience and fluency in MS Office software programs, including Word, Excel, and PowerPoint. 
• Helpful, respectful, approachable, and team-oriented; committed to building strong working relationships and a positive work environment. 
• Receptive to feedback. 

WORK-LIFE

Working hours are generally 37.5 hours per week. Following an initial three (3) month probationary period of full time in-office work, employees work in a hybrid schedule. Over a two-week period, you will be scheduled to be in office half of the time and work from home the other half. This amounts to two days in office one week, and three the next. Your schedule is set with your supervisor. Working from home is a privilege; work violations may result in amendments to the hybrid schedule.

• Minimum of 3 years of relevant combined education and/or experience.
• Experience with investigations is preferred.
• Familiarity with criminal justice procedures, police-community relations, police procedures generally and procedures of the Philadelphia Police Department.
• Familiarity with data collection and data analysis a plus.
• Familiarity working across governmental or non-governmental agencies.
• Experience working with sensitive and confidential information.
• Fluency in other languages is not a requirement, but a plus.
• Knowledge of Philadelphia and communities of Philadelphia a plus.

TO APPLY: Interested candidates must submit a cover letter, writing sample and resume.

Salary Range: $55,000 - $60,000

Discover the Perks of Being a City of Philadelphia Employee:

• Transportation: City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
• Parental Benefits: The City offers its employees 6 weeks of paid parental leave.
• We offer Comprehensive health coverage for employees and their eligible dependents.
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available
• Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!

Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

*The successful candidate must be a city of Philadelphia resident within six months of hire

Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that  are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov.

For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx