DPD is a member of DPDgroup, one of Europe's leading parcel delivery networks, and aims to be the most sustainable delivery company in the UK, with a turnover of over £2 billion. We also deliver the best service, use the best technology and recruit and retain the best people in the industry.

Due to continued growth DPD are opening a new Distribution Centre in York.

We are currently recruiting for experienced Shift Managers, across a variety of shifts, to strengthen our depot operations management team.

We are looking for managers who;

• Thrive working within a pressured, fast paced and time-bound environment.
• Are able to work to strict KPIs (with some budgetary requirements) including Service, Cost, Productivity, Transport and Health and Safety.
• Can effectively manage and motivate their teams of drivers and/or warehouse operatives to deliver outstanding service
• Demonstrate the DPD DNA of Respect, Accountability, Passion, Flexibility, Hard Work and Honesty

The roles on offer include

Shift Managers - Dispatch 

• Working 5 shifts from 7 to include weekends
• Start times tend to be early morning

Key accountabilities will include;

• Ensure depot target for Core Routes is achieved
• Ensure depot target Stops Per Route (SPR) is achieved
• Ensure company target for CITO is achieved
• Ensure Depot Clear is achieved

Shift Manager - Customer Experience

• Working 5 shifts from 7 to include weekends
• Start times tend to be mid morning

Key accountabilities will include;

• Ensure company target for Premium Service is achieved
• Ensure there are zero Exceptions
• Ensure company target for Collection Service is achieved
• Ensure company target for Delivery ETAs is achieved

Shift Manager - Sortation (Nights)

• Working 5 shifts from 7 to include weekends
• Start times tend to be very early mornings

Key accountabilities will include;

• Ensure company CAD % is achieved
• Ensure depot Throughput target is achieved in line with targeted tip time
• Ensure company target for Saturations is achieved
• Achieve depot PPMH target

Shift Manager - Operational PM Shift

• Working 5 shifts from 7 to include weekends
• Start times tend to be early afternoons

Key accountabilities will include;

• Ensure trailer departures from Depot and customer sites leave at the designated time
• Ensure all parcels are collection scanned
• Ensure depot target for PPMHR is achieved
• Ensure company target for security searches is achieved

What we’re looking for​;

You will have experience in a fast paced operation with proven and demonstrable people management experience, involving direct accountability and responsibility for motivating and leading a high performing team. We would also expect:

• You will have strong communication skills with the ability to inspire, motivate and manage a team.
• Decisive and effective decision-making, problem resolution and time management skills.
• Demonstrate high levels of resilience, self-motivation and flexibility.
• Excellent computer skills with the ability to use Google chrome applications
• The ability to do comprehensive reporting, alongside analysis of data is a key requirement for this role.

 Job Specifics

You will have a comprehensive induction to DPD where we will go through the key processes that are required to make you a successful Shift Manager. 

Our depots are operational 7 days a week so you must be able to work 5 shofts per week to include some weekend working.

A full UK driving licence is essential. 

Remuneration

Your package will include a competitive salary and you will also be entitled to a competitive bonus scheme that is based on individual and company targets. As well as this you have access to some other fantastic optional benefits such as Cycle2Work Scheme, Dining Cards, Holiday trading and discounts and savings on 1000’s of retailers.

DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. There is a culture of recognition and reward within DPD to include; long-service awards, a special recognition programme for those individuals that go above and beyond, and the DPD Personality of the Year award.

If successful you can look forward to the exciting prospect of joining an increasingly successful and expanding business, that through its constant innovation, has revolutionised the express parcel industry and continues to define its outlook for the future.

DPD is a Valuable 500 company and a Disability Confident Employer