Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.

The Sales Development Representative is responsible for identifying and qualifying sales opportunities for APM software field sales organization. Sales Development Representative will partner with field sales representatives and marketing to generate demand and qualify leads.

Responsibilities: 

• Qualify leads and prospects based on defined criteria.
• Profile assigned accounts and drive outbound prospecting to generate new business.
• Must call into senior IT management at Fortune 1000 as part of lead development and qualification. E.g. CTO, CIO, Directors of IT Operations, Directors of Infrastructure, Directors of Application support.
• Conduct research on accounts by using Google, LinkedIn, Jigsaw and other tools.
• Develop an understanding of the account’s business issues and other relevant information.
• Execute database and telemarketing programs to increase attendance at upcoming events, seminars, and to create awareness for current product promotions to target audiences.
• Educate prospects about Dynatrace enterprise solutions.
• Use CRM-Salesforce.com to track activities.
• Attend weekly territory forecast meetings and update team on progress of identified activities.
• Work to meet defined metrics goals.
• Provide input to marketing including feedback on quality of leads from marketing programs.

Minimum Requirements

• College diploma/university degree required. Equivalent Military experience will be considered.

Preferred Qualifications

• Understanding of IT operations management solutions a plus.
• Experience using a CRM preferred, specifically Salesforce.com
• High level of commitment to exceptional customer service and relationship build.
• Strong written and verbal communication skills.
• Strong problem solving, organizational and interpersonal skills.
• Ability to work both individually and in a team environment.
• Self-motivated with the ability to work in a fast paced and constantly changing environment.

• Dynatrace is a leader in unified observability and security. 
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. 
• Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. 
• The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
• Over 50% of the Fortune 100 companies are current customers of Dynatrace.

Compensation and Reward:

• Candidates must be able to come into our Waltham office 3 days a week.
• The On Target Earnings for this role is $90,000. When determining your salary, we consider your experience, skills, education and work location.
• Our total compensation package includes a commission-based structure, unlimited personal time off, and a reward system.
• We also offer medical/dental benefits, and a company matching 401(k) plan for retirement.

All your information will be kept confidential according to EEO guidelines.

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law.  If your disability makes it difficult for you to use this site, please contact [email protected]. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.