Air Export Agent

  • Full-time

Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Job Description

Air Export Agent will serve in an operations capacity, responsible for processing export shipments including accompanying export documentation. Major duties and responsibilities to include but not limited to:

    • Track and Trace shipments.
    • Prepare, handle, and process shipment documentation- including house and master air waybills, commercial documents, and customs/regulatory documents.
    • Accurate and timely data entry into our operating system.
    • Dispatch freight.
    • Communicate effectively with customers, vendors, other Expeditors offices worldwide, and co-workers through high volume of email, phone, instant message, and person to person.
    • Monitor reports.
    • Accurate and timely client billing.
    • Contribute to maintaining strong service provider relationships- airlines, trucking companies, and others.
    • Maintain compliance standards at all times- including internal policies and procedures, external government regulations, and customer requirements.
    • Meet key performance indicators to support department, branch, product, and company goals.
    • Desire to understand overall department process flow and constantly seek opportunities for improved efficiency.
    • Training and Development - must obtain required 52 hours of annual training. (company provided)

    Qualifications

     

    • Good market and product knowledge.
    • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
    • Pro-active, strong organizational skills.
    • Good computer skills (Excel, Word).
    • Hazardous Materials certification (preferred).
    • Fluent in English.

    Reporting Structure: Air Export Supervisor

    Additional Information

    Expeditors offers excellent benefits:

    • Paid Vacation, Holiday, Sick Time
    • Health Plan: Medical
    • Life Insurance
    • Employee Stock Purchase Plan
    • Training and Personnel Development Program
    • Growth opportunities within the company
    • Employee Referral Program Bonus
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