CRM Executive

  • Full-time

Company Description

Enmain is a passionate team of industry experts specializing in growth, marketing, and sales strategy. We go beyond superficial approaches; we are dedicated to creating unforgettable customer journeys that fuel long-term growth. We leverage our combined expertise in customer experience, branding, marketing, and consumer & shopper insights to achieve this.

Job Description

  • Coordinate within the sales team by managing schedules, filing important documents, and communicating relevant information.
  • Ensure the adequacy of sales-related equipment or material.
  • Regular updating on ERP/CRM
  • Assist in the preparation and organizing of promotional material or events.
  • Coordinate, prepare, and launch new products for the assigned market(s) with the cooperation of the respective sales department in the respective regions.
  • Ensure the confidentiality of the customer list, mailing lists, and other sensitive company information.
  • Coordinate with administration, commercial, and factory departments to ensure timely orders and smooth function of action in the system.
  • Responding to complaints from customers
  • Ability to work efficiently and effectively under pressure with simultaneous deadlines.
  • Should have done extensive filing work, creating reports, follow up with sales team, Team deployment reports, team field collecting field visit reports, be a single point of contact for customers.

Qualifications

  • Graduate / Post Graduate
  • 1+ years experience in a Customer Relations role.
  • Strong interpersonal and customer service skills
  • Good communication and organizational skills
  • Ability to meet deadlines effectively, juggle multiple tasks at once

Additional Information

All your information will be kept confidential according to EEO guidelines.