We are PrimeVigilance (part of Ergomed Group), a specialised mid-size pharmacovigilance service provider established in 2008. We are proud to have achieved global organic growth year after year, with staff based across Europe, North America and Asia all covering services within: Medical Information, Pharmacovigilance, Regulatory Affairs and Quality Assurance. 

PrimeVigilance provides first class support to our small to large pharmaceutical and biotechnology partners maintaining long lasting relationships and has become one of the global leaders in its field. We cover all therapy areas including medical device. 

We love investing in our staff by providing an excellent training and development platform. We value employee experience, well-being and mental health and we acknowledge that a healthy work life balance is a critical factor for employee satisfaction and in turn nurtures an environment from which a high-quality client service can be achieved. 

Come and join us in this exciting journey to make a positive impact in patient’s lives. 

At this position, responsibilities include:

• Supports Office Manager in the organization of the office
• Participates in organization of various events in the office
• Performs duties regarding health and safety at work
• Assists in the onboarding process for new hires
• Assists in implementing and monitoring office procedures
• Maintains a trusting relationship with suppliers, customers, and colleagues and act as the first point of contact for suppliers/vendors
• Welcomes visitors and clients
• Booking all PV couriers using our preferred supplier and dealing with various issues
• Participates in resolving office-related and employees’ related issues
• Mentoring and training of new and more junior employees within the department
• Handles all tasks related to the company's official mobile phones
• Handles all tasks related to the company's car pool
• Provides ad-hoc support to the office and other staff members and departments as needed

Required Experience:

• Attention to detail, self-motivated, takes initiative
• Proficient in MS Office Excel and the ability to learn new software
• Detail-oriented individual with good organizational ability, with excellent communication skills
• Strong interpersonal skills are a must

Why PrimeVigilance? 

We prioritize diversity, equity, and inclusion by creating an equal opportunities workplace and a human-centric environment where people of all cultural backgrounds, genders and ages can contribute and grow.  

To succeed we must work together with a human first approach. Why? because our people are our greatest strength leading to our continued success on improving the lives of those around us. 

We offer: 

• Training and career development opportunities internally  
• Strong emphasis on personal and professional growth 
• Friendly, supportive working environment 
• Opportunity to work with colleagues based all over the world, with English as the company language 

Our core values are key to how we operate, and if you feel they resonate with you then PrimeVigilance could be a great company to join!  

• Quality 
• Integrity & Trust  
• Drive & Passion  
• Agility & Responsiveness  
• Belonging 
• Collaborative Partnerships  

We look forward to welcoming your application.