Customer Service Agent - Customs Brokerage
- Full-time
Company Description
"We're not in the shipping business; we're in the information business." That's the core philosophy at Expeditors. We're a global logistics company that leverages data and technology to optimize supply chains. Think of us as the strategic partners behind the movement of goods worldwide.
- What We Do: We specialize in global supply chain management, offering comprehensive solutions for import, export, and customs brokerage.
- Our Culture: We foster a professional, collaborative, and innovative work environment that prioritizes customer service and leadership development.
- Our Scale:
- Over 18,000 professionals worldwide.
- More than 340 locations globally.
- A Fortune 500 company, demonstrating stability and growth.
- Globally unified systems, ensuring seamless operations.
Why Expeditors?
At Expeditors, you'll join a dynamic and growing company that offers a challenging and rewarding career. We provide opportunities for professional development and advancement, and we're committed to fostering a supportive and collaborative work environment. If you're looking for a career where you can make a real impact, we encourage you to apply.
Job Description
Job Description: Customs Brokerage Agent - Drive Global Trade
Your Role: You'll play a crucial role in ensuring the efficient and compliant flow of goods through customs, contributing to the smooth operation of international trade.
Key Responsibilities:
- Manage the end-to-end customs process, ensuring timely clearance.
- Accurately input and process data within our operational systems.
- Track and monitor customs files, providing regular reporting.
- Generate and process client invoices accurately and efficiently.
- Interpret and apply customs regulations and procedures.
- Prepare and submit customs declarations to relevant authorities.
- Maintain strict compliance with all applicable regulations.
Qualifications
Qualifications:
- Strong interpersonal skills, with the ability to communicate effectively and build relationships.
- Excellent organizational and time management skills.
- A proactive and results-oriented approach.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Fluency in English.
- A desire to learn and grow within the company.
Additional Information
Benefits and Perks: Invest in Your Future
- Competitive compensation and benefits package.
- Comprehensive health insurance (medical, dental, vision).
- Generous paid time off, including vacation, holidays, and sick leave.
- 401(k) retirement savings plan (US only).
- Employee Stock Purchase Plan, providing an opportunity for ownership.
- Ongoing training and professional development programs to support career advancement.
- A company that values work life balance.