Customer Service Agent - Customs Brokerage

  • Full-time

Company Description

"We're not in the shipping business; we're in the information business." That's the core philosophy at Expeditors. We're a global logistics company that leverages data and technology to optimize supply chains. Think of us as the strategic partners behind the movement of goods worldwide.

  • What We Do: We specialize in global supply chain management, offering comprehensive solutions for import, export, and customs brokerage.
  • Our Culture: We foster a professional, collaborative, and innovative work environment that prioritizes customer service and leadership development.
  • Our Scale:
    • Over 18,000 professionals worldwide.
    • More than 340 locations globally.
    • A Fortune 500 company, demonstrating stability and growth.
    • Globally unified systems, ensuring seamless operations.

Why Expeditors?

At Expeditors, you'll join a dynamic and growing company that offers a challenging and rewarding career. We provide opportunities for professional development and advancement, and we're committed to fostering a supportive and collaborative work environment. If you're looking for a career where you can make a real impact, we encourage you to apply.

Job Description

Job Description: Customs Brokerage Agent - Drive Global Trade

Your Role: You'll play a crucial role in ensuring the efficient and compliant flow of goods through customs, contributing to the smooth operation of international trade.

Key Responsibilities:

  • Manage the end-to-end customs process, ensuring timely clearance.
  • Accurately input and process data within our operational systems.
  • Track and monitor customs files, providing regular reporting.
  • Generate and process client invoices accurately and efficiently.
  • Interpret and apply customs regulations and procedures.
  • Prepare and submit customs declarations to relevant authorities.
  • Maintain strict compliance with all applicable regulations.

 

Qualifications

Qualifications:

  • Strong interpersonal skills, with the ability to communicate effectively and build relationships.
  • Excellent organizational and time management skills.
  • A proactive and results-oriented approach.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
  • Fluency in English.
  • A desire to learn and grow within the company.

 

 

Additional Information

Benefits and Perks: Invest in Your Future

  • Competitive compensation and benefits package.
  • Comprehensive health insurance (medical, dental, vision).
  • Generous paid time off, including vacation, holidays, and sick leave.
  • 401(k) retirement savings plan (US only).
  • Employee Stock Purchase Plan, providing an opportunity for ownership.
  • Ongoing training and professional development programs to support career advancement.
  • A company that values work life balance.

Job Location

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