Senior Delivery Analyst BSO
- Full-time
- Employee Status: Regular
- Role Type: Hybrid
- Department: Information Technology & Systems
- Schedule: Full Time
Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to work towards their financial goals and help them to save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland.
Job Description
You will deliver value added service activities designed to maximize return on investment for our existing clients. You will report into the Delivery Manager.
What you will do:
- Understand complex requirements and identify workable solutions
- Build relationships with colleagues or external parties
- Support junior team members with complex deliveries
- Contribute to continuous improvement to processes, without compromising quality
- Communicate with PM/Client/Experian colleagues to ensure accurate implementation of project work
- Follow Experian internal procedures
- Look for opportunities to improve new processes to benefit the team and implement these opportunities
- Interpret client needs, implementing and translating them into application and operational requirements that can be articulated to peers and clients at the appropriate level
Qualifications
What you will bring:
- University degree or equivalent standard with a high numeric or IT content is desirable but not essential
- Fluent English
- Typically requires 4+ years related experience in software delivery
- Experience of software solution design and configuration
- Experience in client delivery or supporting client solutions
- Working knowledge of SQL, relational databases and associated terminologies
- Advanced Excel (can perform complex functions) user
- Experience with data analysis/MI reporting
It will be considered an advantage if you have:
- Working knowledge of XML/JSON
- Working knowledge of WPS / SAS
- Fraud industry knowledge.
Additional Information
Why us?
No one makes sense of data like Experian. We are on a mission to deliver the full power of data, analytics and technology in ways that transform lives. As a team, we're committed to working together. So, we work in an inclusive environment that welcomes people with lots of different perspectives. We put people first and care about work that works.
What you will get:
- Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials & book.
- Work environment - excellent work conditions with friendly environment, recognized team spirit, and fun and quality recreation time.
- Social benefit package including life insurance, food vouchers, additional health insurance, monthly flex allowance and internet coverage, corporate discounts, marriage and childbirth / adoption allowance, Multisport card, Sharesave plan, Employee assistance program, а birthday gift and many other benefits!
- Work-life balance - 25 days paid vacation, 1 additional day off for your birthday and extra 3 paid days for participation in Social responsibility event.
- Opportunity for Flexible working hours and Home Office.
Experian is an Equal opportunity employer. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
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