At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you’re encouraged to be yourself & more. You’ll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true.  

Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment. 

RESPONSIBILITIES: ​

•  Administrate local import and export processes for commercial and NCG, incl. Port to DC, cross-country DC moves, and cross-border shipments (both store and online)​
• Administrate efficient handling of customs formalities in cross-region trades​
• Timely prepare and administrate entries for customs clearance and support compliance with global rules, standards and regulations set by Global Trade & Customs​
• Support opportunities to optimize regional customs ​
  and tax in line with local regulations and aligned with ​
  Global Trade & Customs department and strategies​
• Communicate with customs and other regulators on a day-to-day operational basis​
• Support in international transport matters (e.g. shipment tracing/monitoring, freight invoice reviewing etc.)​
• Support initiatives/ projects with expertise ​
• Collaborate with Tax and Accounting, as needed, to ensure compliance with country requirements​

COMPETENCIES: ​

• Knowledge of import and export processes in country across all types of cross-border flows​
• Understanding of global Trade & Customs rules and regulations ​
• Overview on relevant market environment and cross-border trade relationships ​
• Knowledge of international forwarding​
• Fluent in English and local language​
• Good knowledge of common IT applications. SAP knowledge is a plus​
• Coordination skills and “can do” attitude to effectively resolve day-to-day issues and drive smooth process support and admin.​
• Ability to collaborate and co-create with others​
• Agile mindset with a positive attitude to change and meaningful growth​
• Inclusive and empathetic towards others whilst encouraging diversity ​
• Ability to understand your impact to others and contribution to the bigger picture.​

PERFORMANCE METRICS:​

• Import/Export Compliance​
• Import/Export Processing time​
• Import/Export Processing error and issue rate​
• Hit rate on duty preference applications​

KEY COLLABORATION PARTNERS: ​

• Imp./Ex. Manger​
• Reg and DC Transport Manager​
• Merchandising & Supply Planning ​
• Global Trade & Customs​
• Tax & Accounting​
• Customs Brokers (internal or external)​
• Int. TSPs

MINIMUM CANDIDATE QUALIFICATIONS:​

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• Requires a minimum of a high school diploma, preferably a college diploma focused in Customs & International Trade​
• CCS Certification preferred (Certified Customs Specialist) ​
• 2 - 4 years Imports/Exports experience or relevant logistics experience​
• Strong knowledge and understanding of shipping documents, broker invoices and freight invoices​

ROLE REQUIREMENTS:​

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• Working knowledge of Microsoft Office Suite (Excel in particular) and the ability to adapt to company specific systems​
• Detail oriented, with strong organizational, analytical, time management, and interpersonal skills.​
• Excellent written and verbal communication skills.​
• Ability to work in a fast paced and dynamic environment.​
• Ability to work as part of a team​
• Strong in communicating and adapting methods based on circumstance​
• Good knowledge of global standards of operating procedures, security, and sustainability​

Additional Accountability: N/A​

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Job Status: Non-Exempt, Hourly​

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EEOC Classification: OFC​

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Last Updated: 6/1/2021​