RESPONSIBILITIES:

• Oversee daily import/export operations, including customs clearance, transport logistics, and related documentation (bills of lading, invoices, and customs declarations).
• Ensure compliance with both local and international trade regulations, maintaining updated knowledge on any changes in customs laws and global standards.
• Track performance metrics for operational efficiency, such as processing times, compliance rates, and cost effectiveness, ensuring alignment with global KPIs.
• Collaborate with regional and global teams to ensure alignment of local operations with overall trade strategies, sharing feedback on market conditions and operational challenges.
• Manage local trade budgets and monitor expenses for import/export activities, ensuring cost-effective operations.
• Resolve operational issues that arise with shipments, including customs clearance delays, cargo discrepancies, or logistics challenges.
• Train and lead the local team, ensuring the team is fully equipped with the necessary knowledge and skills for efficient operations.
• Provide strategic input to improve local operations, ensuring operational excellence, sustainability, and continuous improvement.

COMPETENCIES: 

• Strong leadership and team management skills, with the ability to align the local team with global trade objectives.
• Deep understanding of trade compliance, customs procedures, and logistics operations.
• Financial acumen to manage local budgets, control costs, and align performance with global financial targets.
• Ability to collaborate effectively with internal teams, customs brokers, suppliers, and transport service providers to ensure smooth operations.
• Problem-solving and decision-making skills to address operational challenges and ensure timely resolution of issues.
• Excellent communication skills to lead the team, interact with stakeholders, and manage external relationships.

REQUIREMENTS:

• Experience: Minimum 5 years of experience in trade operations, logistics, or customs management, with at least 3 years in a leadership role.
• Education: Bachelor's degree in Logistics, Business Administration, Supply Chain Management, or a related field. 
• Advanced certifications in trade or customs management (e.g., customs broker certification) preferred, in line with EU regulations (e.g., Customs Union training or EU Trade Compliance certification).
• English and German language skills in speaking and writing are required.

Sounds interesting to you? Then please send us your application today but latest by January 31, 2025 

Benefits:

We offer all our employees in the H&M Group attractive benefits and extensive development opportunities worldwide. All our employees receive a personal discount card that can be used in stores and online for all H&M Group brands. The discount applies to the brands H&M (including Beauty and Move), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. In addition to our personal discount, all our employees benefit from our H&M Incentive Program – HIP. You can find out more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer various competitive discounts and benefits. Please note that these may vary depending on the type of employment and the country. Discover the benefits for H&M Germany here

Inclusion & Diversity:

H&M is part of the H&M Group, where we are committed to creating and maintaining inclusive, diverse and equal workplaces. Our teams consist of a wide range of people who share and combine their knowledge, experience and ideas. Diverse teams have a positive impact on the way we approach challenges, on what we believe is possible and on the way we work with our colleagues and customers around the world. Therefore, all aspects of diversity are taken into account in our recruitment process.  

We strive for a fair and equal process and ask you not to include a cover letter with your application, as these often contain information that can easily lead to unintentional bias.  Severely disabled applicants and applicants with equivalent status will be given special consideration if their suitability is the same.

Company description:

H&M is a fashion brand offering the latest styles and inspirations, from fashionable pieces and unique design collaborations to affordable everyday essentials. Our business idea is fashion and quality at the best price in a sustainable way. Read more about H&M here.