H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

About the Role

As a 3PL Transport Operations Specialist, you support and lead day to day transport needs, operating standards, transport service quality and lead time.

A Day in the Life

• Proactive outbound control in close cooperation with Transport Coordinators, DC outbound, stores and carriers
• Support and educate transport systems users, providing on-site training and support
• Coordination and alignment with all related departments on operational SOPS for new services or initiatives 
• Reporting KPI’s, deviating’s routes that need adjusting with stakeholders in DC and transport operations
• Monitor, report and coordinate transport unit flows throughout the region and/or within the assigned markets

Who You Are:

• Deep expertise in operational transport processes to serve online and stores
• Strong understanding of business needs from sales side for online and stores  
• Solid overview on specifics and capabilities in regional transport operations to serve brand needs
• Pronounced transport focus and commercial sense to best serve requirements
• Inclusive and empathetic towards others whilst encouraging diversity  
• Fluency in English and basic knowledge of local language required.

Why You’ll Love Working at H&M

We are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

• We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
• We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
• We are an inclusive company where you’re encouraged to be yourself at work
• You will have access to a large global talent community, where career growth and aspirations have no limits
• You’ll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application

This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion.