Bellman / Porter

  • Full-time

Company Description

Overlooking the Pacific since 1939, the Hotel Shangrila is a striking beacon of Art Deco elegance, a chronicle of Old-Hollywood glamour & a quintessential nexus of culture. Hidden away on a high Santa Monica bluff, overlooking the ocean & historic Santa Monica Pier, this timeless boutique hotel promises a personal Shangrila. Hotel Shangrila provides brilliant views of the Pacific Ocean, a celebrated history and a cultural connection..

 

Job Description

Seeking a Bellman with previous experience in a luxury hotel setting. Responsibilities include assisting guests with luggage, meeting and greeting guests upon arrival and departure, provide assistance to front desk staff and to concierge, as well as providing lobby doors coverage.

  • Greeting arriving guests and retrieving their luggage.
  • Escorting guests to their rooms, explaining the room facilities
  • Deliver luggage, messages, faxes, packages to guests and to undertake various other requests in order to ensure their comfort
  • Transport departing guests’ luggage from the room to the lobby, ensuring that the guest has verified that all luggage has been accounted for.
  • Assist with keeping lobby area clean and orderly
  • Ensure that luggage has been stored safely according to prescribed procedures
  • Be fully aware of what functions are going on in the hotel
  • Provide gracious, attentive, and friendly service
  • Other duties as required

Qualifications


 

  • Ability to work in a team-oriented, high-volume, fast-paced, guest-centric environment
  • Must be flexible to work all shifts including weekends and holidays.
  • Must have basic English skills
  • Must be able to move lift, carry, push, pull, and place objects weighing less than or equal to 80 pounds
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity
  • Must be able to stand sit, or walk for an extended period of time or for an entire work shift
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping

Additional Information

We are an Equal Employment Opportunity Employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All your information will be kept confidential according to EEO guidelines..