IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

We’re looking for a content specialist to help create clear, engaging, and brand-aligned content for the AI Growth Unit at IFS. This is an execution-focused role, ideal for someone who enjoys transforming ideas into polished content across digital, internal, and campaign channels.

You’ll work closely with the AI Content & Editorial Lead and contribute to a wide range of initiatives that bring our AI story to life - from supporting content that draws on product messaging and social media copy to creating internal update decks and helping deliver materials for key launches. You’ll also take ownership of our SharePoint site for AI, ensuring content is well-structured, up to date, and discoverable.

This is a great opportunity for a highly organised content creator with strong writing skills, an eye for detail, and a desire to work across a fast-moving, high-impact marketing team.

Content Creation & Delivery

• Write and edit content across internal and external formats including social posts, internal updates, campaign copy, sales enablement slides, and summaries.
• Support the Editorial Lead by transforming outlines, transcripts, and slides into clear, concise, and engaging content.
• Contribute to the execution of the editorial calendar, delivering content on time and in the correct format.
• Support the creation of AI use case videos by drafting scripts, coordinating with product management, and helping translate technical input into accessible storytelling.

Content Operations

• Track engagement metrics for owned content (e.g. Viva views, SharePoint visits) and support the Editorial Lead in reporting where required.
• Manage and maintain the AI SharePoint site – keeping it structured, current, and easy to navigate.
• Upload content, organise files, and ensure pages are aligned with internal comms priorities and brand standards.
• Help maintain prompt libraries and structured prompt templates for content generation tools.
• Monitor content tool usage and identify opportunities to improve speed and efficiency with automation.
• Maintain a structured archive of past content to support repurposing and accelerate delivery of new assets.
• Apply consistent naming conventions and metadata tagging to uploaded content for easy search and reuse.
• Draft short-form summaries of new or updated AI use cases based on internal documentation or product input.
• Support event-related content by producing internal recaps, polishing slides, or creating follow-up summaries.

Project & Campaign Support

• Provide writing and editing support for initiatives such as the AI Activate series, internal campaigns, and product or program launches.
• Coordinate with design, comms, and product teams to deliver assigned campaign content.

Editorial Consistency

• Uphold IFS brand tone, editorial style, and formatting guidelines.
• Provide proofreading and formatting support to colleagues across the AI Growth Unit as needed.

Success Measures (KPIs)

• Deliver 10–15 content assets per month across formats.
• Maintain 100% editorial calendar delivery accuracy for assigned work.
• Update AI SharePoint site at least weekly; upload new materials within 48 hours of release.
• Maintain prompt library and update relevant templates quarterly.
• Support content for 100% of AI Activate sessions.

• Bachelor’s degree in Marketing, Communications, Journalism, or a related field.
• 2+ years' experience in a content creation, copywriting, or editorial support role.
• Strong writing and editing skills, with the ability to adapt tone and simplify complex ideas.
• Familiarity with SharePoint or CMS tools.
• Experience with prompt engineering or AI content tools is a plus.
• Comfort working with templates, slideware, and structured content formats.

Soft Skills:

• Detail-oriented and deadline-driven.
• Collaborative, with a willingness to take feedback and iterate.
• Organised and efficient, with good judgment about when to escalate.
• Curious and proactive in learning about the AI narrative and broader business context.

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.