Are you looking to grow or advance your career with a company that will support you to reach your full potential? We’re committed to investing in our people and aim to support our colleagues in their development and long-term career growth with ITW. Our decentralized, entrepreneurial culture empowers you to think and act like a business owner. We aspire for everyone to perform to their full potential and value the unique and diverse perspectives, experiences and ideas that makes us better together. The ITW Business Model gives us the tools to focus on what’s most important, and we’re grounded in our values of Integrity, Simplicity, Trust, Respect and Shared Risk. We’re proud of what we do and even more proud of how we do it.

The Retail Distribution Supervisor is responsible for all aspects of International and Domestic Retail Shipments, as well as supervising the Retail Distribution material handlers. They will work to meet the daily requested schedules and deadlines while holding on to all compliance requirements and maintaining 100% customer scorecards.  They will monitor inventory to ensure 100% fill rates. This role reports to the Operations Manager and is responsible for managing a team of 8 Material Handlers, Receiving and Order Clerks.

Essential Duties and Responsibilities: 

• Coaching and developing the team toward meeting Division and Customer Order Metrics.
• Incorporates a Quality mindset.  Regards Quality as one of the primary criteria when considering a new supplier or renewing agreements with current suppliers and establishing KPIs to measure Supplier and Team success.
• Updates and Implements SOPs around all Retail Distribution tasks and ensures these SOPs are part of the ISO Controlled Document procedure.
• Supervise receiving of stock for timely put away.
• Coordinate the drayage of purchase orders to our warehouse.
• Analyze Inventory and Over Allocated items, to ensure orders are adjusted.
• Complete a daily Open Order Report.
• Coordinate weekly cycle counts.
• Order supplies as needed for the office and warehouse
• Oversee all Retail Shipments, Including, but not limited to
  • Creating and transmitting ASNs
  • Label requirements and placards
  • Customer specific requirements
  • Route management
  • Customer Portal management
• Ensure all proper paperwork is present for international shipping
• Attend trainings as needed.
• Work closely with Logistics on carriers, contracts, and maintenance 
• Transact in the warehouse management software.
• Work with Accounting to ensure proper paperwork is relayed.
• Supervise a direct team, provide required policies and procedures training, maintain team’s training records, coordinate warehouse staff work schedules, timesheets, and vacation requests.
• Provide monthly evaluations for direct reports.
• Other Duties as assigned.
• Release customer orders to warehouse for processing.
• Analyze transportation for trends & abnormalities.
• Maintain customer specification manuals and visual aids for warehouse personnel.
• Investigate shipper & consignee complaints regarding lost, short & damaged merchandise and determine root cause analysis.
• Spot checks all orders for accuracy, working with external and internal customers as issues arise.
• Establish all logistical contracts with carriers, manage cost and movement of product.
• Set up all domestic shipments within the company for sales, trade shows, raw materials, finished goods and ST’s to Lima.
• Manage any/all rework projects allocated to retail customers.
• Set up and ensure all team is up to date on all training including, hazmat, tow-motor and international shipping requirements.
• Set up container shipments as needed, providing documentation to the appropriate parties.
• Projects as assigned

• High School Graduate or G.E.D.
• 3- 5 years related logistics background in a manufacturing environment required. 
• College Degree preferred 
• Possess excellent analytical and problem-solving skills in a fast paced, multi-tasked environment.
• Have proficient computer skills with thorough knowledge of Word, Excel and Outlook. 
• Demonstrated proficiency with operating and warehouse Management software.
• Understanding of hazardous materials, a plus
• Able to work independently, be dependable and adapt to changes in systems and procedures. 
• Employees must work well under pressure while meeting multiple tasks or competing deadlines. 

Global Tire Repair is an Equal Opportunity Employer/Veterans/Disabled. EEO is the law. Global Tire Repair invites any employee and/or applicant to review the Company’s Affirmative Action Plan.  This plan is available for inspection upon request by emailing [email protected]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Katie Craig at 440-914-3166. No other calls will be accepted. 

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.