About MUFG Investor Services:

MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion in client assets under administration, we offer fund administration, banking, payments, fund financing, foreign exchange overlay, corporate and regulatory services, custody, business consulting, and more.

Operating from 17 locations worldwide, we help clients mitigate risk, enhance efficiency, and navigate the operational complexities of today’s investment management landscape. As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial institutions with approximately $3 trillion in assets, we combine deep expertise with the strength and stability of a leading financial institution.

To learn more, visit us at www.mufg-investorservices.com.

• Management of a team of 5 to 10 people that will operate & oversee reconciliation technology to deliver a full reconciled gross NAV.
• Recruitment & ongoing management of staff.
• Play a lead role in onboarding new business into the team.
• Delivery periodic KPI reporting.
• Ensure client SLA’s are strictly adhered to.
• Develop and maintain relationships with client service teams & hedge fund clients.
• Ownership, management and resolution of all client & internal client queries.
• Initiate frequent, proactive communication with internal clients to verify levels of satisfaction and demonstrate proactive service.
• Ensure all professional relationships internal and external are maintained at the highest level.
• Awareness of the needs of clients and an ability to deliver an excellent client service.
• An analytical mind and a willingness to embrace new technologies to identify new solutions & inefficient processes.
• Excellent communication and interpersonal skills.
• Strong knowledge of financial products such as equities, bonds, forwards, futures, options and OTC products essential.
• Proven investigative, analytical and problem solving skills.
• Well organized with strong time management skills.
• Working hours for this role will be from 2pm to 11pm.

• University degree in Finance, Accounting, Business, Science, Information Technology, Mathematics or other quantitative field is a minimum.
• Minimum of 5 years of experience in financial services industry and minimum 3 years supervising staff.

At MUFG Investor Services, we are exceptionally proud of our approach to Hybrid Working. It enables the flexibility to thrive from wherever our employees work and, stay connected to their team and our culture. When we make Hybrid Working plans, we get to know the individual and pride ourselves in underpinning all our decisions with fairness and consistency.

MUFG Investor Services provides all of its employees with an extremely attractive compensation package. In addition to base salary, there is a group medical insurance scheme, group pension scheme, reimbursement of professional subscriptions, paid holidays and assistance towards gym memberships.

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only to provide an accessible candidate experience.

MUFG is an equal opportunity employer.