Experience Design Lead, Visual Design and UI specialist

  • Full-time
  • McDonald's Office Location: MHQ
  • Global Grade: G4

Company Description

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

We are enjoying the flexibility of a hybrid work model, in which employees spend part of their week connecting with co-workers in our state-of-the-art headquarters. Located in the booming West Loop of downtown Chicago, it's set up to be a global hub that cultivates collaboration:

  • Take a class at Hamburger University
  • Sample future items in our Test Kitchen
  • Utilize the latest technology to connect with your team around the globe

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone.

Job Description

The McDonalds Global Experience Design team is a key part of the Customer Experience team (MCX), crafting user-centered journeys that deliver a cohesive and meaningful experience to our customers and crew members around the world. As a visual designer and UI specialist for our employee-facing products, you’ll help lead the evolution of our design language across digital interfaces and experiences for our internal employee tools and restaurant tools that run our kitchens.

To succeed in this role, you’ll have 5+ years of deep, demonstrable experience in the following areas:

· Elevating the quality of experiences through your industry-leading expertise in visual style, interaction patterns, and emerging design trends

· Defining what best-in-class looks like for designers, engineers, and product managers, and showing them how to get there

· Regularly auditing existing experiences to improve on or incorporate components, patterns, and tools that scale consistency and efficiency

· Emphasizing the customer and business value of inclusive interfaces and experiences that incorporate WCAG, Apple HIG, and Material Design best practices

· Managing complexity and ambiguity while leading through craft.

Qualifications

You have a portfolio that demonstrates creative design thinking and outstanding visual design with an understanding of Human Centered Design.

· You are a design thinker who looks holistically for solutions that span the entire customer journey.

· Experience with enterprise products and enterprise design systems.

· You have excellent communication and presentation skills.

· You are passionate about learning new and emerging design trends.

Additional Information

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

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