Restaurant Reservations Agent

  • Full-time
  • Company Location: Banana Island Resort Doha by Anantara

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.

Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East’s only wellness centre in an island resort setting, spread across lush botanical gardens.

 

Job Description

The Reservations Agent captures details from the incoming calls and coordinates each reservation to ensure the guest’s satisfaction. He or she should reflect the quality of the hotel to our possible guest and must be a very strong in communication skills.  A positive attitude, knowledge of the hotel and attention to details are all key requirements in Anantara Reservations Agents.

Qualifications

  • Ability to communicate with the guests and anticipate their needs.
  • Ability to smile and diffuse anger naturally.
  • Have an enthusiastic and positive personality.
  • Profound knowledge of customer service and of all beverage products and services.
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