Event Sales Manager

  • Full-time
  • Company Location: Anantara Peace Haven Tangalle Resort

Company Description

A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

Main Responsibilities:

The role includes the following responsibilities:

  • Facilitate all elements of the event planning process for all type of events as required, including but not limited to Banquet Event orders, contracts, invoicing, vendor liaison and internal departments
  • Qualify each event proposal, accepting those which match availabilities and are in line with conference marketing and strategy plan
  • Assist with promotional ideas to improve the event planning and implementation process
  • Implement and send out specials in a timely manner and when required
  • Assist with negotiations for space contracts and book event space, arrange food and beverage, order supplies and audiovisual equipment, ensure appropriate décor (florals, linens, color schemes, etc.) to meet the quality expectations of Minor Hotels.
  • Actively promote restaurant, events, special dining options and conferencing facilities in line with annual strategic marketing plan
  • Maintain a strong understanding of the hotel property and its food and beverage features to actively sell to clients
  • You will also be required to enter bookings on the system and follow up in an effort to convert inquiries, to confirm business and attend to the delivery of client's requests
  • Ensure that you fully understand the business strategy and positioning of the Minor Hotels brand, and that you are able to effectively articulate this positioning in the marketplace.
  • Maintain a personal up-to-date knowledge on all Minor Hotels product and service offerings, and the products, services, rates and new developments of key competitors, and an awareness of general industry trends.
  • Approach personal sales activities from a strategic perspective, understanding the relative importance and priority of the current account base, and directing personal sales efforts accordingly.
  • Continually review the actual production of each account against the potential for that account, and review suggestions for improvement with department leadership.
  • Focus on assertively establishing new client contacts and developing detailed information on the potential revenues from these accounts.
  • Achieve personal financial and non-financial performance objectives, working with department leadership to ensure these objectives are met.
  • Take responsibility for your own professional development, ensuring that you have the financial literacy, negotiation and face-to-face selling skills needed to successfully do your job.
  • Maintain accurate management status reporting on business results, and Team Member action planning.
  • Practice effective cost control and adhere to internal procedures for approval of expenditure
  • Actively participate in client familiarization trips, site inspections, sales trips and roadshows as required to meet the sales targets of the hotel.
  • Liaise effectively with all operational colleagues, providing support and information to ensure accurate delivery of our promise
  • Drive opportunities to upsell and cross-sell Minor Hotels products
  • Maintain a full working knowledge of the IT support tools used in the world of sales today, including sales-specific software, property PMS, the Microsoft Office toolset
  • Ensure that all administration is processed quickly and efficiently.
  • Keeping Opera updated with activities on time.
  • Prepare the monthly sales report in line with property requirements.
  • Attend Owners meetings as required.
  • Look at potential property buyout agreements.
  • Focus on Product launches and bespoke meetings and incentives.

Qualifications

  • Minimum 2-3 years experience in hotel sales, events and conferences
  • Strong Conference & Events Coordination Management and Sales Experience
  • Positive attitude with excellent interpersonal skills and strong leadership
  • Sound verbal and written communication skills
  • An understanding of project management concepts (scheduling, cost, and time management)
  • Highly driven, creative, self-starter who is a natural problem solver
  • Must be proficient in all MS Office programs
  • Bachelor’s degree in any related field
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