Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.

We are currently seeking a Full-time Maintenance Officer to join the team at Oaks Queenstown Shores resort. You will be responsible for maintaining the presentation of guest rooms and public areas and carrying out repairs within the property.

About the role:

• Undertake general repairs and maintenance as required;
• Provide induction and supervision of external contractors;
• Implement the preventative maintenance program for each property; and
• Maintain daily work records and service schedules

Minimum expected hours: 30 hours per week

Location: 327/343 Frankton Road, Queenstown, STH 9300, New Zealand

Salary: $29.66-$30 per hour (excluding contributions to KiwiSaver). Payment of wages will be processed on a fortnightly basis by direct credit to your nominated bank account.

Approved sponsor: Minor Hotels Australasia Limited (previously Oaks Hotels & Resorts Limited)

Schedule 1 - Specific Terms and Conditions

Job Title: Handyperson

Job Level: Team member

Employment Status: Full Time - Permanent

Commencement Date: To be confirmed

Reporting to: Maintenance Manager or General Manager

Breaks: Employees are entitled to paid rest breaks and unpaid meal breaks based on the number of hours worked. Breaks will be taken at times agreed to by the employer and employee or when the law says breaks must be taken. Leave Entitlements: As per Employment New Zealand - Leave and holidays | Employment New Zealand and Holidays Act 2003.

Period of Notice: Four weeks

Successful applicants will have:

• Previous hands-on building maintenance experience;
• A passion for delivering exceptional service;
• Strong time management skills;
• An excellent work-ethic and proven ability to work unsupervised;
• Excellent interpersonal and communications.
• 6 months experience is highly preferred 
• Availability to work a variety of shifts, including weekends and public holidays

Join our positive and vibrant team and be rewarded with these team benefits:  

• 50% discounts on accommodation across all Minor Hotel brands in Australia and New Zealand
• Access to Minor Hotels ANZ paid parental leave benefits
• 20% team member’s friend and family discount on accommodation across all Minor Hotel brands in Australia and New Zealand
• Additional paid leave including Birthday and Study leave.
• Educational Financial support may be available to those who undertake development relevant to the company’s business requirements.  
• NIB Insurance discounts  
• Discount savings and cash back from over 400 popular retailers in Australia and New Zealand
• Entertainment and experience discounts (Opera Australia; Australia Zoo; BRG Brands- Experience oz, Adrenaline and RedBalloon)
• Discount on Furniture
• 50% off The Coffee Club VIP membership and discount on Minor Hotels F&B outlets across the globe
• Wellbeing programs with Uprise (EAP)
• Wellness Programs at Elysia Wellness retreat Accommodation, all F&B, all Wellness Activities, Spa Treatments (depends on length of program to how many) and Wellness one on one consults

Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best workplace culture.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

General Terms and Conditions

1. Work Eligibility Employment begins on the commencement date and continues until terminated under the Letter of Offer Legal work eligibility in New Zealand is required at all times.

2. Remuneration & Deductions Pay and benefits are as outlined in Schedule 1. Reasonable work-related expenses are reimbursed. The company may deduct amounts owed from your pay following consultation. KiwiSaver contributions comply with legal requirements.

3. Suspension & Termination The company may suspend you (paid or unpaid) for investigations or terminate employment per notice in Schedule 1. Immediate termination applies for serious misconduct or other specified reasons. Garden leave may apply during the notice period.

4. Redundancy No redundancy compensation is provided, but notice or payment in lieu is given. Offers of similar employment may exclude redundancy provisions.

5. Confidentiality & Intellectual Property Confidential information and intellectual property created during employment belong to the company. Disclosure or use outside duties requires written consent.

6. Conflict of Interest Secondary employment and potential conflicts of interest must be disclosed and approved.

7. Health & Safety Compliance with health and safety laws, policies, and personal fitness for work is mandatory.

8. Policies & Disputes You must adhere to company policies. Employment issues are resolved per Employment New Zealand framework.

9. All other standard terms and conditions

10. Where terms within your employment contract are silent, your employment with Minor Hotels Australasia will be governed by all applicable New Zealand legislation.