Hostess

  • Full-time
  • Company Location: Avani Victoria Falls Resort

Company Description

Refreshingly understated, contemporary and simple. Whether you want a leisurely family break or romantic escape, AVANI hotels and resorts provide the right space for relaxed and inspired comfort. Discerning service, relaxed dining and engaging recreation facilities for all guests are a given.

Job Description

Your responsibilities will include:

  • Being the master of reservations - juggling phone calls and emails like a pro!
  • Greeting guests with the warmth of a thousand suns and escorting them to their table like VIPs
  • Orchestrating the grand table rotation symphony - no guest left behind!
  • Spreading joy and satisfaction throughout the restaurant like confetti
  • Possibly donning other hats in our Food & Beverage circus - because variety is the spice of life!
  • Becoming the restaurant's living, breathing menu encyclopaedia - ready to answer any culinary query!
  • Mastering the art of queue management - keeping waiting guests happy and entertained
  • Collaborating with our kitchen wizards to ensure smooth service flow and minimal wait times
  • Channelling your inner detective to handle special requests and dietary requirements with finesse
  • Transforming potential complaints into standing ovations with your problem-solving prowess
  • Keeping our entrance area spick and span - because first impressions are everything!
  • Maintaining an up-to-date knowledge of local attractions to help our tourists plan their adventures
  • Coordinating with the events team to ensure seamless execution of special occasions and group bookings.

Qualifications

• Previous experience in Food & Beverage/Restaurant operation
• Eye for detail to achieve operational excellence
• Excellent guest service skills
• Excellent English skills

Additional Information

Full grade 12 certificate

Three traceable references with mobile numbers and email addresses.

Closing Date: 31st March 2025.

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