In 1993, a simple but remarkable concept took root in Portland, Oregon. That concept was to handcraft superior chocolates – chocolates that would not only taste exquisite, but that would look exceptional, as well. The result would be a chocolate indulgence for all the senses.

From that initial idea grew Moonstruck Chocolate Company, where to this day we still handcraft each piece, using only the finest ingredients. We pair our own decadent chocolate with fresh flavors found in the Pacific Northwest and beyond, and then hand-decorate each piece with intricate care.

It all makes for a chocolate experience without compare, and we invite you to share in that experience yourself. It is our sincere hope that you enjoy savoring each Moonstruck Chocolatier delicacy as much as we enjoyed creating it.

JOB SUMMARY: This position is responsible for directing all activities in the Operations area, including Manufacturing, Shipping, Engineering/ Maintenance, Quality Control, Scheduling, EHS, Procurement and Logistics.  

MAJOR AREAS OF RESPONSIBILITY: 

Direct and manage: Direct the daily activities via area leadership within the following departments: Manufacturing, Shipping/Warehousing, Engineering/Maintenance, Quality Control, Scheduling, Supply Chain, Procurement and Logistics. 

Maintain a positive, team oriented culture. 

Hiring, training, coaching, development, feedback, setting expectations and disciplinary actions of all parties in these departments. 

Execution and Control of Operations: Execute operational plans and schedules, report performance to CEO. Execute quality initiatives and continuous improvement. Ensure static data and operational data in our ERP is correct. Confer with other department areas as needed. 

Assure compliance with OSHA and FDA regulations. 

Maintain all moonstruck facilities including Offices, Plant and Cafe's. 

Costing: Review routings/labor from supply chain . 

Budgeting: Develop annual and monthly budget, work with leaders within department to keep within budgetary guidelines. 

Resource Planning: Develop operational plans, using data from Sales and Retail departments. Identify and assess internal and external demand and forecasting requirements. Support development of achievable master schedules that are consistent with business policies, objectives, and resource constraints. Create company forecast for classic product line, based upon sales history and organizational knowledge. 

When required, support plant expansion and manage the purchase, installation, and upgrades to existing production capabilities. 

Develop and implement a program to ensure the safety of all personnel, equipment, and property. 

Operational Strategic Planning: Support and remove obstacles for leaders in each manufacturing area. Support development and maintain policies and procedures for: 

•Production activities within the area of Core Responsibilities 

•Preventative maintenance

•Inventory control

•Quality of outgoing product. Review all customer complaints for quality issues. 

Detailed Scheduling and Planning: Oversee the development of plans for material and capacity scheduling.

Supply Chain Management: Develop systems and measures to control the flow of materials into, through, and out of the organization. Develop supplier partnerships. 

All other duties as assigned. 

EDUCATION AND EXPERIENCE: 

Bachelor's degree in Engineering, Business, or related field desirable

At least 7+ years experience in food production supervisory roles

4 years plant engineering experience in manufacturing. Prior experience in confections is highly desirable

Proven, excellent management skills for line workers and other managers in excess of 30 people

Strong analytical and problem solving skills

Costing and budgeting experience in a manufacturing environment

Experience developing and maintaining company records relating to: 

•Process work flows

•Recipes and BOMs

•Personnel performance

•Equipment maintenance

•OSHA, FDA and other regulatory organizations

•Quality control

Prior exposure and use of management information tools such as: 

•ERP

•Shop floor control systems

ADDITIONAL SKILLS NECESSARY FOR SUCCESS: 

•Strong communication skills in written and verbal form

•Ability to work as part of an executive team, with little day to day direction

•High energy and strong team orientation

•A capability to view decisions from a strategic point of view

•Honesty and Integrity

All your information will be kept confidential according to EEO guidelines.