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You will be responsible for repairs of various LED and legacy lighting products used for film and television production. The Repair Center Technician will troubleshoot, root-cause and repair light fixtures, run quality checks on out-going product, as well as update cases in software tracking system. This role will be based at the Chandler Cineo location in Arizona and will require effective communication, problem-solving skills, as well as a strong aptitude for reading schematics and wiring diagrams.

Job Responsibilities:

• Troubleshoot, root-cause and repair light fixtures
• Interact with customers for quotes and case updates
• Follow Standard Operating Procedure documents for repair center including repair guides and QC documentation
• Meet cycle time goals for repairs
• Participate in other Repair Center initiatives and projects

Let’s Talk About You…

• Executer – You get things done!  Using strong business acumen, inciteful analytical skills, and superior organizational skills you manage through competing priorities within a matrixed environment
• Deep knowledge base – You know the ins and outs of repair process and schematic to ensure repairs are done accurately

What You Must Have…

• 2+ year technical degree or equivalent work experience
• 2+ years technical experience in electronics assembly, repairs and test
• Demonstrated ability to read schematics and wiring diagrams
• Demonstrated ability to debug and fix board level issues including soldering
• Ability to work in Chandler, AZ

What Would Make You a Stand-out:

• 5S Trained
• Salesforce or similar RMA software experience
• Experience with LED and legacy lighting fixture repairs
• Customer-focused with excellent customer service skills and a “can-do” attitude

Additional Requirements:

• Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite

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