At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU. Here you can create the extraordinary. Join us.

At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU. Here you can create the extraordinary. Join us.

ABOUT THE ROLE:

The Partner Solutions team leads the preparation and readiness workflow for all acquired and originally produced programming for our Direct to Consumer (DTC) portfolio. This is an outward-facing group, serving as one of the first touchpoints for productions and content partners; ensuring a seamless operational experience. Along with working directly with content partners, you’ll also help build the policies and procedures that will guide the creation and display of content in DTC as our library increases in size, complexity and diversity.

The team is hiring a Partner Solutions Manager to manage the onboarding process for delivery of DTC content, and their requisite programming assets, related metadata, and artwork. This role will support our SkyShowtime and International propositions.

This is a hands-on role involving close collaboration with both external partners and internal teams across various executive levels. The successful candidate will understand the intricacies of working with TV and film content partners in delivering assets spanning numerous content types, genres (unscripted, scripted, live news and sports, anime), and languages, plus have a general understanding of video encoding and asset preparation. Ability to work across multiple high-profile titles while juggling shifting delivery timelines is a must. Experience with multi-language assets such as captions, subtitles, dubs, audio descriptions and metadata is even better.

RESPONSIBILITIES:

• Lead external partner communications and onboarding with multiple content providers
• Project manage day-to-day content delivery from receipt to launch
• Manage internal requests and content launch timelines with key stakeholders
• Expand and ideate solutions for efficiencies with the partner delivery process
• Work on cross-functional projects with tech, programming, and executives such as new language or feature requests
• All other duties as assigned

• Bachelor’s degree in communication, media, business administration, or a related field; or equivalent professional experience
• Minimum 5+ years of professional experience in streaming media operations; film/TV production experience a plus
• 5+ years of professional experience working with TV/film productions, content delivery, asset management, and metadata
• Proficient understand of the post-production/technical side of media as well as understand and grasp creative/artwork specs
• Proficient understanding of video encoding and asset preparation
• Proven ability to work across multiple high-profile titles while juggling changing priorities and deadlines
• Working knowledge of Airtable & Microsoft Office; including OneDrive, Excel and SharePoint
• Excellent verbal, organizational, and written communication skills

PREFERRED QUALIFICATIONS:

• General understanding of content operations or administration for a streaming service
• Prior experience with multi language assets such as captions, subtitles, dubs, audio descriptions and metadata preferred
• Strong interest in the media industry; experience in the entertainment industry a plus
• Self-starter and open communicator, with ability to adapt in a fast-paced environment
• Exceptional attention to detail and ability to multitask across multiple titles and partners
• Highly motivated, willing to learn new things and ability to offer creative solutions

Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. 

Salary range:  $80,000 - $105,000 (bonus eligible)

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision.

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. 

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