Site Operations Lead
- Full-time
Company Description
At Milestone One, our mission is to bring clinical trials to much wider populations of sites and patients around the world. For too long, clinical trials have only been available to a handful of patients at a handful of hospitals - a unique opportunity for selected few. Imagine every patient with no hope of a cure having the option of getting access to clinical research enabled by their physician and hospital.
Founded by a team of seasoned professionals with more than 30-years of global industry experience, we bring together driven and dedicated people around the world, working collectively to help make a positive impact on patient lives. Milestone One partners with research sites to navigate the complexities of clinical trials seamlessly. From medical equipment rental services to patient support services, we provide end-to-end support tailored to each site’s unique needs empowering them to focus on what truly matters — delivering innovative therapies to patients.
Outstanding quality is at the heart of Milestone One. We hire only the best professionals on the market: experienced, engaged, open for development. Not only excellent specialists but also reliable and supportive team mates – we care not only about our clients but also about our team!
What you gain:
- You will be a crucial part of the break-through of bringing innovative therapies to a wider populations of patients in need
- Opportunities to gain experience in various therapeutic areas and business development activities, broaden your network and develop further within the company structure
- Company car
- Private medical care at Enel-Med, Luxmed, and Centrum Medyczne Damiana. The sponsored package covers also full dental care
- Life insurance at Nationale Nederlanden
- Flexible benefit fund of 650 PLN per month that you can accommodate to your own needs: on sports card, lunch card (Sodexo), online shopping or entertainment
- 4 extra paid leave days per year
- Team building events
Your team:
You will be working closely with both Operations and Business Development managers. You will work independently and be in charge of your own tasks.
Job Description
This is a unique opportunity combining work with patients on-site with business development activities, giving range of opportunities for further development in the company structure.
It is a hybrid job, combining work on-site and from home.
This job is open in whole Silesia. It will require site visits in the region.
In this role you will:
- Coordinate clinical trials on-site, ensuring compliance with protocols, regulatory requirements, and standard operating procedures
- Oversee patient recruitment, screening, and enrolment processes for assigned clinical trials
- Manage and maintain accurate and complete study documentation, including case report forms and regulatory files
- Liaise with study sponsors, monitors, and other stakeholders to facilitate smooth trial operations
- Support hiring and mentoring new site coordinators and act as their Lead, providing guidance and training as needed
- Develop and implement strategies to improve site efficiency and performance
- Build and sustain long-lasting relationships with Investigators and Medical Institutions representatives as well as with Milestone One existing and potential clients (sponsors and CROs)
- Support our efforts with active promotion of Milestone One brand by acquiring new clinics and building a network of sites
- Conduct regular site visits to ensure quality and consistency across trial locations
- Collaborate with cross-functional teams to address and resolve study-related issues
Qualifications
This job is for you if you're independent, natural problem-solver, and deeply passionate about assisting health care communities in delivering life-changing treatments to patients. You must have a college or university degree in Life Sciences and minimum 5 years of experience in as a Study Coordinator on site.
Additional Information
If you feel it is time to make your skills and knowledge visible within a developing company with true focus on its people, then Milestone One is the right choice for you.