Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.

Military encouraged to apply.

Summary

The purpose of this job is to perform mechanical fleet maintenance services for company trucks and trailers from a physical shop location or designated mobile unit.

Essential Functions

1. Complete preventive and routine maintenance services on company trucks and trailers according to manufacturer guidelines and DOT regulations, under the supervision and direction of the management and administrative staff
2. Prepare trucks for inspection following company guidelines
3. Obtain parts from vendors for maintenance repair jobs as needed
4. Respond to maintenance service call requests, whether onsite or offsite, to diagnose and repair cause of vehicle malfunction
5. Examine vehicle to determine the type of service needed, relay information to Service Writer for creation/update of repair order (RO)
6. Document work performed in electronic recordkeeping system; include  any additional services needed but not performed during service visit
7. Maintain service truck to include cleaning, organizing side boxes, stocking truck, and performing minor service repairs
8. Ensure the security of assets and inventory for the location and service vehicle
9. Replace tires and respond to roadside calls regarding tire repair as needed following all safety practices and procedures
10. Clean shop areas and maintain organized and safe work spaces
11. Perform preventive maintenance, tire services, and other maintenance tasks such as:

• Oil change and preventive maintenance services on petroleum cargo tank heavy duty trucks and trailers, and auxiliary power units (APU)
• Gear box changes
• Cooling system drain/flush and service
• 24-hour emergency road service
• Wheel end work of brakes, bearings, races, wheel seal, hubcaps, s-cam bushings, slack adjusters, etc.  
• Removal and installation of new, used and retread tires
• Heavy duty HVAC diagnosis, part replacement, and evacuation and recharge of system
• Belt and hose replacement
• Electrical system diagnosis including performing minor wiring repairs, incandescent or LED light repairs, removing and replacing starter, battery, and alternator
• Drive train repairs including drive line, u-joint, carrier bearing, clutch, transmission, and differential installations
• Exhaust repairs including mufflers, flex pipe, u-clamps and exhaust clamps
• Suspension work including shocks, springs, shackles, bushings and air bags
• Diagnose and repair of power take off (PTO) driven hydraulic pump systems
• Diagnose, troubleshoot, and perform repair using diagnostic software and other tools available to include but not limited to engine, anti-lock braking, overfill prevention, after-treatment and drivetrain components
• Repairs or tasks related to earned Automobile Service Excellence (ASE) certification
• Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
• Ensure all activities are in compliance with rules, regulations, policies, and procedures
• Complete other duties as assigned

Pay Rates Starting between: $25.85 - $42.70 / hour

• High school diploma or equivalent certificate required
• OSHA Forklift Certification preferred; required post-hire
• Minimum of three ASE certifications preferred; obtain a minimum of three ASE certifications required post-hire
• Minimum one year’s experience in truck or automotive service business required
• Certified to perform DOT, mid trip, tire analysis and Compliance, Safety and Accountability (CSA) inspections required
• Minimum one year’s experience with using engine diagnostic software required
• Valid state driver’s license required; Class A Commercial Driver’s license (CDL) preferred

Specialized Knowledge

• Basic Microsoft Office skills required; intermediate Microsoft Office skills preferred
• Knowledge of using RO electronic recordkeeping system to clock in and out on repairs preferred
• Knowledge of truck components and truck preventative maintenance

Competencies

• Strong written and verbal communication skills
• Strong organizational skills with attention to detail
• Ability to multitask and manage multiple responsibilities
• Strong teamwork, decision making and issue resolution skills
• Ability to set priorities, meet deadlines, and resolve problems with a sense of urgency

Travel

• Travel required is less than 25%

Physical Requirements & Working Conditions

• Lift up to 50 pounds
• Use a hand-truck to move objects up to 200 pounds
• Squat, climb, bend and stand for extended periods of time on a daily basis
• Exposure to various weather conditions and temperatures
• Work around MSDS and DOT placard-controlled materials
• Work around trucks, trailers and petroleum hauling equipment

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