Customer Service - Call Center: Richard Chevrolet

  • Full-time

Company Description

Richard Chevrolet is now hiring extremely talented and professional Business Development Representatives to handle in/outbound calls and appointment setting for customers. Call center, collections, and/or automotive knowledge is helpful but not required. Immediate training and ongoing support are provided. You will join a small team in a highly collaborative and upbeat department.

Job Description

  • Outbound lead follow-up: Internet inquiries, Unsold traffic, lease renewals, etc. (80%)
  • Answer ALL incoming phone calls according to a proven, pre-set script, and schedule sales appointments (20%)
  • Confirm appointments and re-schedule missed appointments
  • Purify and update customer changes in database.
  • Contact current customer base on current marketing incentives.


Qualifications

  • Confident and professional phone manner
  • Strong computer and Internet skills
  • Call center, collections, inside sales experience is a plus
  • Strong record of positive customer satisfaction results
  • Submit to and successfully complete MVR, pre-employment drug test, and background check.


Additional Information

This is a full time position that requires the flexibility to work rotating schedule with possible rotating Saturdays.

Competitive Pay + bonus + benefits + paid training and more!

To Apply: All applications must be completed and submitted online - Candidates with a match in qualifications will be contacted by our recruitment team at Proactive Dealer Solutions.

Walk-ins or phone inquiries to the dealership will not be considered.