Pronto Marketing is a fast growing company providing fully-managed website and online marketing services to over 1,600 small businesses around the world, primarily in the United States and Canada as well as a growing customer base in Thailand. Founded in 2008 and based in Bangkok, Thailand we have a team of 140+ professionals comprising everything from developers, designers, copywriters to project managers, SEO experts and client support agents working 24x7 building and managing online marketing for our clients.

Our services include the full range of digital marketing services from websites, ecommerce, search and SEO, PPC campaign management, content development and so much more.

You can learn more about us on the web

• Pronto company website: www.prontomarketing.com  
• Culture and working at Pronto: http://www.prontomarketing.com/company/careers/
• Pronto on Facebook: www.facebook.com/prontomarketing

You will be working as a part of our 24x5 support team, managing updates to clients' website via our support desk and live chats, with occasional phone calls, and screen shares. This requires the ability to carefully analyze and review client requests, and work with different teams to put together each important piece to complete the projects.

You must take special pride in communicating and delighting our clients. We are fanatically focused on client satisfaction. As a front-line position, you bear a deep responsibility to ensure that our clients have an extraordinary service experience that builds strong relationships.

Your working hour would be around 12.00 - 9.00pm. Shift bonus will be provided.

This is an entry-mid level position that has a great growth potential for you to shine within our organization.

Required

• Strong English proficiency with excellent writing and communications skills
• A keen eye for detail and quality. You’ll have the final responsibility for quality control
• A team player and know how to work with a cross-cultural team
• A desire to keep learning new tools and trends
• You will have to be present in Thailand for the interview

The salary for this position is commensurate with the candidate’s education, experience and ability.

Attributes

• Enjoy working with a team and taking ownership of work
• Comfortable working in an agile, fast-moving work environment
• Enjoy an international office culture
• We provide work permit and visa support for qualified individuals