Senior Quality Assurance Analyst
- Full-time
Company Description
When you’re one of us, you get to run with the best. For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon’s best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon India is now Great Place to Work-Certified™. Epsilon has also been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. For more information, visit epsilon.com/apac or our LinkedIn page.
Job Description
We seek a QA/QC Associate with a solid understanding of modern web-based technologies, cross-browser experience on multiple platforms and a superior eye for detail. The role will require an independent, proactive attitude in order to conceive and refine creative solutions that satisfy the demands of world-class clients and meet evolving business needs.
You will work with a highly experienced team of developers, helping to build testing processes to lead our company through an exciting period of growth. We offer competitive compensation and a comprehensive benefits package. This position is located in our Bangalore, KA office.
Responsibilities:
- Ensure best in class email quality by implementing rigorous QA practices
- Possess stellar problem-solving skills and ability to think algorithmically
- Solid Enterprise-grade ESP experience, preferably in a B2C industry
- Executing and/or testing sophisticated campaign tactics
- Dynamic content/personalization to optimize email campaign performance. \
- Understanding of technical web design skills such as HTML, CSS
- Managing multiple projects for varied stakeholders simultaneously, in a fast-paced and results-oriented environment
- Coordinate with QA/QC lead/team time to time to improve process, issue management and mentoring
Qualifications
- 5+ years of experience in Digital/Email Marketing
- Bachelor/Master's degree in area of specialty and/or experience in the field or in a related area
- Experience in Manual/Automated Testing
- Detailed understanding of HTML, CSS
- Enterprise-grade ESP experience
- Knowledge of various tools used in Email Marketing and Campaign Build Process
- Understanding of Email Life Cycle
- Excellent communication skills
- Strong problem-solving skills
- Ability to work independently, effectively manage multiple activities, and to meet quality objectives
- Proven ability to communicate effectively (oral, written and via email)
- Strong analytical, problem solving, decision-making and negotiating skills
- Good interpersonal skills: teamwork, respect, tact and discretion
- Demonstrate a positive attitude even under pressure
- Excellent attention to details
Additional Information
Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.