When you’re one of us, you get to run with the best. For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon’s best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon India is now Great Place to Work-Certified™. Epsilon has also been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. For more information, visit epsilon.com/apac or our LinkedIn page.

About BU

At the heart of everything we do is data and this team. Our premium data assets empower the team to drive desirable outcomes for leading brands across industries. Armed with high volumes of transactional data, digital expertise and unmatched data quality, the team plays a key role in improving all our product offerings. Our data artisans are keen on embracing the latest in technology and trends, so there’s always room to grow and something new to learn here.

Why we are looking for you?

The Data Solutions Technician is responsible for working with our Sales and support teams to provide the highest quality products and services to our internal and external customers.  Primary responsibility is timely and accurate delivery of statistical models, count/list fulfillments and accurate billing.  Will support both online and offline marketing campaigns.  Supplies delivery information to customers, service bureaus, and other internal partners. Good in decision making, problem solving and attention to detail.

What will you enjoy in this role?

• Collaborate across multiple teams in Data Solutions for supporting Data Division of Epsilon.
• Its largely end user experience of using the system, working on database.
• Collaborate with the Sales & support teams for any kind of system or application.

What you’ll do ?

• Execute count / order parameters to client/sales specifications via proprietary systems
• Quality control of all projects using prescribed verification processes
• Meet and maintain departmental quality key performance indicators
• Finance Administration / Internal Billing Support and SOX Compliance
• Timely execution of deliverables meeting/exceeding defined deadlines
• Attain proficiency thresholds within required interval\
• Maintain working knowledge of Industry, systems, process, and products in an ever-changing environment
• Participate in training sessions as scheduled to supplement required technical knowledge
• Manage and prioritize assigned workload
• Applies and maintains privacy and data security standards appropriately

• Bachelor Degree preferred
• Computer Skills:  Demonstrated comfort and proficiency working in Windows, GUI, and Command Line interfaces such Unix (as applicable)
• 0-1 year previous experience
• Preferred Bangalore based resources willing to work in Hybrid model @ Office Premises
• Work Timings: 8 AM – 5 PM or 1PM – 10 PM or 6 PM to 3 AM( Variable Shift with cab facility)
• Customer focused – similar customer services experience
• High attention to detail
• Ability to work in a fast-paced environment with changing priorities
• Ability to manage across multiple tasks at any given time
• Proven ability to work independently and as part of a team
• Ability to learn and apply knowledge quickly in an ever-changing environment
• Flexible and adaptable in managing priorities in a fast-paced environment
• Demonstrate ability to communicate at a high level (written and verbal) in the English language
• Action Oriented, Timely decision making, Functional / Technical skills, Organizational skills, Attention to detail, problem solving, Process Management, time management and effective communication.

Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.