RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

JOB SUMMARY:

Provide maintenance support and repairs to production machinery, computer systems, and facility for a 24/7 manufacturing operation. 

RESPONSIBILITIES:

• Production Support:  Respond in a timely manner to all maintenance requests on the production floor and provide training as needed.
• Troubleshooting & Repairs:  Effectively diagnose mechanical, electrical, network and computer hardware/software issues in assigned area.  Make timely and accurate repairs.
• Preventative Maintenance:  Inspect machines, complete work orders and perform assigned preventative maintenance activities.
• Administrative & Housekeeping:  Perform inventory control of parts and equipment and record using the proper computer application.  Keep work area and equipment clean. Provide training to new technicians.

EDUCATION

• High School Diploma or GED (Required)
• Mechanical and/or Electronic courses (Preferred)
• Associate degree (Preferred)

EXPERIENCE

• 1-3 years of related mechanical and electrical experience (Required)
• Electro-mechanical experience (Required)

CERTIFICATIONS & LICENSURES

• Powered Industrial Truck Certification

KNOWLEDGE/SKILLS/ABILITIES

• Ability to identify and resolve problems in a timely manner.
• Ability to organize work, people, and materials.
• Ability to read and interpret documents and write routine reports.
• Ability to retain knowledge of procedures and processes and understand complex instructions and multi-step procedures.
• Ability to speak and communicate effectively utilizing the English language preferred.  
• Ability to work a schedule with call-in and overtime duties.
• Able to diagnose equipment faults and malfunctions.
• Able to read and understand schematics/blueprints. Intermediate math skills. 
• Knowledge of OSHA regulations/requirements.
• Plans and organizes daily work flow.  Must demonstrate good time management skills.
• Proficient in performing production equipment preventive maintenance.
• Service-oriented personality.
• Willingness to attend training classes to learn or enhance skills.
• Equipment/Software Utilized:  Basic computer skills in Microsoft Excel, Word, Outlook, and internet software.
• Ideal candidate will have experience with Inventory Software, Manufacturing Software and Order Processing Systems.

COMMUNICATION AND CONTACTS:

• Informs leaders and other technicians of pertinent information and frequently communicates to plant personnel and leadership.
• Communicates with outside vendors and various suppliers, service and maintenance providers.

The national pay range for this role is $22.00 - $24.00. The pay range may be slightly lower or higher based on the geographic location of the hired employee. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.

RRD is an Equal Opportunity Employer, including disability/veterans