RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Provide ancillary support to the Print Production Account Specialist function in the accurate and timely execution of production for assigned accounts. Assist with entry of manufacturing instructions. Provide assistance with the compilation, review and tally of final counts to assemble the pre-billing package for invoicing. Responsible for providing the necessary support to meet internal customer needs.

Responsibilities:

• Assist with the data entry of manufacturing instructions in to the systems used for producing the customer finished product.
• Assist Print Production Specialist with data gathering for problem investigation when spoilages or customer issues are reported.
• Contact various manufacturing departments to gather production data on customer jobs.
• Compile information gathered for various reporting and compilation of the pre-billing package.
• May be assigned duties of the Print Production Account Specialist for smaller, less complex or routine recurring jobs. Coordinate the workflow through the entire manufacturing life cycle.
• May coordinate production of components with other internal plants and/or external vendors as required.
• Performs other related duties and participates in special projects as assigned.

• Must have good oral and written communication skills sufficient to provide routine information, answer inquiries and/or refer calls.
• Requires good organizational skills, attention to detail and ability to solve problems related to duties of the job.
• Must be able to work weekends and holidays.
• HS diploma or equivalent with 1+ years of relevant administrative/operational support in manufacturing operations or office environment directly related to the duties of the job
• Requires good knowledge of general/standard administrative/manufacturing operations procedures and methods to successfully complete the duties of the job.
• Must have general knowledge of technology to include computers and software programs such as MS Office or MAC word processing, spreadsheets or other programs related to the print manufacturing process or administrative support.

All your information will be kept confidential according to EEO guidelines. The national pay range for this role is $37,800 to $67400 annually. The pay range may be slightly lower or higher based on the geographic location of the hired employee. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.

RRD is an Equal Opportunity Employer, including disability/veterans