RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

The Maintenance Technician 2 provides maintenance support and repairs to production machinery, computer systems and facility for a 24 hr. / 7- day manufacturing operation. Additionally, performs all the duties of a Maintenance Technician 1 as required.

KEY DUTIES/RESPONSIBILITIES

• Production Support: Respond in a timely manner to all maintenance requests on the production floor. Train production technicians in the proper set-up and copy troubleshooting techniques. Provide training and assistance to production technicians as needed to help maximize production output and minimize downtime through the utilization of proper production techniques and handling practices. 30%

• Troubleshooting & Repairs: Effectively diagnose mechanical, electrical, network, and computer hardware/software in assigned area (facility, machinery, equipment, etc.) Make timely and accurate repairs, as necessary, during production Utilize illustrated parts breakdown manuals and operational manuals in the repair, modification, and maintenance of equipment. 30%

• Preventative Maintenance: Inspect machinery for potential problems on a daily basis. Documents problems and schedules work/repairs as appropriate. Respond to all assigned maintenance work orders in a timely manner. Responsible for performing preventive maintenance (PM) activities in accordance with the preventive maintenance plan. These activities will be recorded using proper PM sheets. 30%

• Administrative: Perform inventory control of parts and equipment used from inventory. Inform Supervisor of parts and equipment used from inventory. Record maintenance activities using the proper computer application or paperwork Provide training and coaching to new maintenance technicians and inspects their work. 5%

• Housekeeping/Other: Perform housekeeping duties required of maintenance staff including work area clean-up, machine, and equipment clean-up, sweeping up after clean-up and various other general housekeeping duties as assigned. Other duties as assigned 5%

EDUCATION

• High School Diploma or GED (Required)
• Associate degree (Preferred)

EXPERIENCE

• 3-5 years of related experience.
• Electro-mechanical experience.

KNOWLEDGE/SKILLS/ABILITIES

• Proficient in performing production equipment preventive maintenance.
• Able to diagnose equipment faults and malfunctions.
• Knowledge of OSHA regulations/requirements.
• Able to identify and perform Level A, B & C equipment preventive maintenance.
• Able to read and understand schematics/blueprints.
• Good time management skills. Plans and organizes daily workflow.
• Ability to retain knowledge of procedures and processes and understand complex instructions and multi-step procedures.
• Willingness to attend training classes to learn or enhance skills.
• Ability to identify and resolve problems in a timely manner.
• Ability to read and interpret documents and write routine reports.
• Ability to calculate area, circumference, volume, etc.
• Service-oriented personality.
• Ability to work a schedule with call-in and overtime duties.
• Ability to speak and communicate effectively utilizing the English language.
• Intermediate written and verbal communication skills.
• Intermediate math skills.

EQUIPMENT/SOFTWARE UTILIZED

• Basic computer skills in Microsoft Excel, Word, Outlook, and internet software.
• Ideal candidate will have experience with Inventory Software, Manufacturing Software and Order Processing Systems.

COMMUNICATION AND CONTACTS

• Informs leaders and other technicians of pertinent information and communicates to plant personnel, leadership, and other departments, as necessary.
• Communicates with equipment operators to determine problems with equipment before breakdown and to determine if equipment adjustments or repairs are necessary.
• Communicates with outside vendors and various suppliers, service, and maintenance providers.

DECISION MAKING

• Often must make decisions in conjunction with department supervisors to shut down equipment, schedule repairs, request for service

PHYSICAL DEMANDS / WORKING CONDITIONS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to carry up to 40lbs, push and pull up to 40lbs, twist, stand, walk, reach, bend, stoop, climb and grip/grasp throughout the shift. Employees are also required to lift up to 40lbs, squat, and kneel occasionally. Lastly, employees are required to have the ability to work in a fast- paced environment.

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts, airborne dust, paper particles, and industrial lift trucks. All work environments that exceed OSHA's standard on noise levels require associates to wear the hearing protection that is provided.

• Disclaimer: Weight requirements may vary by location. Please contact HR Business Partner for further details.

The hourly rate of pay for this role at the noted location is $25.00 - $30.00

In addition to base pay, depending on the role, the total compensation package may also include overtime, shift differential, call-in, and stand-by pay. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.

All your information will be kept confidential according to EEO guidelines.

RRD is an Equal Opportunity Employer, including disability/veterans