Mgr, Solution Consulting

Full-time

Employee Type: Regular
Region: AMS - North America and Canada
Work Persona: Remote

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

ServiceNow, a leader in Insurance solutions, is seeking a Manager of Solution Consulting to lead and develop a team of Solution Consultants. This critical role involves providing consultative, pre-sales support to our customers.

The Manager of Solution Consulting will be responsible for:

Leading a team of Solution Consultants throughout various stages of the sales cycle.
Demonstrating the technical and business value of ServiceNow solutions to clients.
Overseeing the recruitment, hiring, onboarding, and development of new Solution Consultants.
Implementing and managing continuing Insurance education programs to enhance the team's consultative selling methods.
Establishing a repeatable process to drive results and outcomes, focusing on:

a. Cultivating early-career Solution Consultants' proficiency in product demonstrations and knowledge.

b. Defining and refining future Insurance demo capabilities.

c. Collaborating with Marketing, SC Field, and Workflow SC leadership to generate pipeline opportunities.

d. Creating and maintaining a comprehensive video asset library of functional demonstrations.

e. Developing and proving success of Americas functionality.

This role demands a strategic approach to team leadership, process improvement, and business development, with a focus on delivering measurable results and driving the growth of ServiceNow's Insurance solutions.

Qualifications

To be successful in this role you have:

Strong pre-sales experience as an individual contributor and leader, preferably at ServiceNow
Thought leadership in methods and techniques for story telling with software
Ability to coach and develop early-in-career as well as senior individual contributors
Able to lead people, process and systems development
Gain and build relationship and trust quickly inside and outside of the SC organization
Leader who is tactically oriented with long term alignment and understanding of outcomes, ability to flex and shift as needed.
Strong understanding of ServiceNow sales and engagement process and business value
Ability to clearly articulate the power and value of the ServiceNow platform

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

For positions in this location, we offer a base pay of $140-$231k, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. 

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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