It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

What you get to do in this role:

The Director, Sales Finance will play a meaningful role leading several functions within sales finance.  

Global Sales Functions Primary Business Partner: serve as the primary finance partner for planning, budget management and finance insights to the Global Sales Functions (which includes strategic accounts, sales operations, ServiceNow.org and solution consulting). 

Global Sales Compensation: serve as the finance leader responsible for setting global sales compensation budget (planning and management). Work cross functionally with sales leadership and HR to define sales incentive plans and track performance against plan. 

Strategic Deal Structuring: Partner with our strategic account sales team to structure large, complex sales deals. Work cross-functionally to coordinate G&A functions centrally for these deals. 

Day to Day Activities Will Include: 

• Business Partnership: Be the go-to strategic financial partner and advisor to senior leaders within the Global Sales Functions 
• Manage a team: Lead and mentor a team of finance professionals in executing deliverables  
• Budget Management / Forecasting: Manage your business partner’s forecast and budget 
• Deliver Financial Insights: Provide meaningful insights into financial results and develop actionable strategies and recommendations to drive business decisions; identify and monitor key business model drivers and measure performance against established financial goals. 

To be successful in this role you have:

• Bachelor’s degree in accounting, finance, economics, or related field of study
• Minimum of 12 years of experience in finance and/or accounting (could include both corporate finance and/or investment banking, private equity experience) 
• Experience leading and managing teams 
• Deep experience with financial planning and analysis 
• Advanced proficiency in Microsoft Excel and a solid understanding of financial modeling 
• Proven ability to develop and present financial reporting to senior audiences, both technical and non-technical 
• Excellent interpersonal and communication skills 
• Ability to work autonomously and collaboratively in a team environment. 
• Strong analytical and financial planning experience to analyze financial data and develop recommendations to drive business decisions. 
• An exceptional ability to interpret financial data, identify trends/anomalies against expectations, and develop clear, actionable strategies. 
• Self-starter mentality, requiring little guidance and who demonstrates initiative, strong communication skills, and an aptitude for problem-solving. 

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

For positions in this location, we offer a base pay of $178,900 - $313,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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