It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

• Assist in preparing for the delivery of one or more offerings from our portfolio of Impact accelerators to our customers remotely 
• Assist with the development of new offerings for our Technical Accelerators portfolio.  
• Assist in preparing client-facing and internal deliverables that are technology-related 
• Assist with the coordination of customer meetings 
• Monitor internal processes and assist with the identification of process improvement opportunities 
• Understands business and technical problems addressed by the Impact product (security, upgrades, etc.) 
• Develop and maintain strong working relationships with Impact staff and TAS members 

• 0 -1 years' experience as part of a professional services organization; or equivalent education/experience. 
• On track to obtain a Bachelors or Masters in Computer Science or STEM related field. AI/ML course work is an additional bonus. 
• Passion and curiosity about technology, and a relentless hunger for learning.  
• Loves to win as a team and work efficiently in a collaborative environment.  
• Excellent written, verbal communication, and presentation skills with the ability to clearly articulate solutions to complex technical problems. 
• A desire to contribute to our best place to work where everyone can be their best self and feel an amazing sense of belonging. 
• Strong personal commitment to quality and customer satisfaction 
• Have a hungry and humble mindset; and proactively seek help when challenges arise. 

*This position is not eligible for employment based sponsorship

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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