It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

• Manage and oversee all aspects of state and local income tax operations, including reporting, compliance, planning, and audits
• Lead the preparation of state and local income tax provision and collaborate with the tax provision teams to ensure alignment and compliance with overall tax strategies
• Assist tax provision team on state income tax related issues and address related questions from external auditors
• Oversee the completion of state and local income tax returns prepared by external consultants to ensure timely and accurate filing, and compliance with state and local tax regulations and requirements
• Develop and implement state and local tax planning strategies to minimize tax liabilities
• Monitor and analyze changes in state and local tax laws and regulations
• Advise on the state and local tax impact of mergers, acquisitions, and other business developments
• Manage state and local tax audits and respond to tax notices and develop strategies to effectively resolve tax disputes and controversies
• Assist in the development and implementation of state tax-related policies and procedures
• Mentor and provide guidance to junior tax professionals within the team
• Stay current with industry trends and best practices, and share knowledge with the team
• Identify and implement process improvements to enhance efficiency and accuracy

• Bachelor's degree in Accounting, Finance, or a related field; CPA or MST preferred
• Minimum of 10 years of combined corporate and (or) public accounting firm experience in state and local income tax, focusing on income tax compliance, planning, and audits
• In-depth knowledge of state and local tax laws and regulations, including conformity to federal tax rules such as TCJA, APB 23, Section 382
• Working knowledge on ASC 740 and FIN 48 and its application to state and local tax provisions
• Experience with OneSource Tax Provision, SAP, Microsoft Power BI, and Alteryx is a plus
• Ability to manage and execute multiple tasks, prioritizing and adhering to tight timelines
• Strong analytical and problem-solving skills
• Team player and self-starter with the ability to work with minimum supervision

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

For positions in this location, we offer a base pay of $162,600 - $284,600, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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