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You will produce new business within one of .ServiceNow's marquee account Kyndryl, overseeing executive relationship management for the account at the most senior levels, and lead virtual teams, including Solution Sales, Solution Consulting, Support and Professional Services, in supporting annual revenue growth with this customer.

What you get to do in this role:

• Provide strategic leadership to Kyndryl for their corporate technology modernization and Agentic AI utilization. 
• Be the relationship manager between multiple LOBs inside the customer and ServiceNow
• Work with the greater ServiceNow solution teams to develop ServiceNow solution based on the customer's strategic outcomes tied to their growth and expansion. 
• Manage all Executive relationships between ServiceNow and Kyndryl
• Oversee worldwide development of the account, including development and deployment of worldwide resources
• Build trust and deep multi-tiered relationships through assigned clients' organization, from project/IT teams to CxO level
• Develop a clear roadmap and building capabilities across the customers and ServiceNow teams to promote an outstanding customer experience
• Achieve financial targets set out for the assigned clients, including Licenses, Renewals and Professional Services on a global scale. 

To be successful in this role you have:

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.

7+ years of experience in enterprise software sales to customers in the GSI Global systems Integrator vertical,  and aligning account strategies to revenue opportunities

2+ years of experience as a Global Client Director or equivalent role with validated multi-million-dollar sell to sales solutions experience and Executive level relationship management with Kyndryl.

Previous SaaS / Platform sales experience in IT Service Management, HR, Security Operations, Customer Service and IT Operations Management (within software or IT sales organizations)

Experience achieving sales targets year over year.

Experience leading virtual or matrixed teams

Ability to understand broad, macro-level business IT needs for a prospective client

Travel up to 50% (depending on residence geography/region)

For positions in this location, we offer a base pay of $154,080 - 254,280, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. 

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

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