Group Creative Director, Square Hardware
- Full-time
- Alternate Location: Los Angeles, United States
Company Description
So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
Job Description
Square Hardware is looking for an experienced, people-first Group Creative Director to lead our in-house creative team. You will manage our multidisciplinary creative team spanning Art Direction, Design, Copywriting, Studio Production, and Design Technology. You will lead and oversee the creative marketing vision across channels and markets, including product launches, in-market awareness campaigns, landing pages, promotions, packaging, and retail displays.
In this leadership role, you will partner with Product Marketing, Product Management, Hardware Channel Marketing and senior leadership to influence our go-to-market roadmap and determine creative strategies that resonates with our audiences. You will guide the Hardware Creative team through turning marketing challenges into remarkable creative solutions, and find ways to connect dots and bring stories and ideas to life. You will report to the Hardware Creative Studio Lead,
You will:
- Establish a creative vision that the team can align around and move toward
- Lead a team of creatives, while creating an inclusive, collaborative, and productive team culture -- and have a healthy mentality about work-life balance
- Partner with teams to define and prioritize creative projects, balancing strategic investments across creative programs
- Scale the team and its processes to support a growing list of markets and programs
- Oversee creative work and campaigns from strategy to execution across channels to ensure creative excellence and cohesion
- Provide clear feedback and direction to level up the quality and effectiveness of the work being delivered
- Represent hardware as an important member of the global Square Creative Director working group
- Advocate for impactful creative work and the needs of the team with senior leadership and other parts of the organization
Qualifications
You have:
- 12+ years experience in creative role including 5 or more years leading a creative team and organization focused on consumer or business facing marketing. Preferably with consumer electronics or hardware devices industry.
- Experience in in-house creative teams; ideally you will have a mix of agency and in-house experience
- A people first, user-centered mindset, and a sensibility for copywriting and design
- Experience defining and differentiating products and brands
- Experience influencing roadmaps and navigating large organizations.
- Experience leading development of integrated marketing campaigns and understand performance-based marketing strategies
- Working knowledge of production and asset creation in print, digital and video workflows
- Experience recruiting, motivating, and managing a team of accomplished creatives
- Curiosity for technology and the ongoing evolution of content creation and distribution
Additional Information
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Zone A: USD $245,100 - USD $299,500
Zone B: USD $245,100 - USD $299,500
Zone C: USD $245,100 - USD $299,500
Zone D: USD $245,100 - USD $299,500
To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.
Full-time employee benefits include the following:
- Healthcare coverage (Medical, Vision and Dental insurance)
- Health Savings Account and Flexible Spending Account
- Retirement Plans including company match
- Employee Stock Purchase Program
- Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
- Paid parental and caregiving leave
- Paid time off (including 12 paid holidays)
- Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
- Learning and Development resources
- Paid Life insurance, AD&D, and disability benefits
- Additional Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources
These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
US and Canada EEOC Statement
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.
Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.