Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

Square Financial Services, Inc. ("SFS" or the “Bank”) is Block’s bank. It opened in March 2021 and provides lending and FDIC-insured deposit products to small businesses on a nationwide basis.

The SFS Compliance Team is looking for a Compliance Program Manager to support the Bank’s compliance with federal and state banking regulations, as well as SFS compliance-related policies, procedures, and standards. This position will report to the director of compliance, and will work closely with the SFS Product and Strategy Team to review customer-facing communications and marketing collateral, manage compliance activities for new and modified financial products and services, and review business procedures and activities for adherence to internal compliance policies. This role will also serve as a touchpoint for compliance deliverables supported by the parent company, Block, Inc, and other key third parties. 

Primary Responsibilities

You will:

• Be the primary contact for compliance-related information and activities for the SFS Product and Strategy Team’s initiatives

• Partner with relevant third parties and vendors that support the objectives and deliverables of the Bank’s Compliance Program.

• Report to Bank senior management and support teams regarding key developments in regulatory compliance to ascertain how business initiatives may be impacted

• Conduct regulatory risk assessments on new, modified, and proposed products and services and craft and implement appropriate risk treatments accordingly

• Perform targeted compliance reviews to validate Bank adherence with applicable laws and SFS policies

• Provide oversight of and direction to the compliance monitoring program, including handling escalations and testing report validation

• Participate in audits and regulatory examinations. Assist in addressing findings and help prepare responses as requested

• Complete additional projects and duties as directed

You Have:

• Minimum of seven years of experience in compliance management of commercial and consumer lending and deposits products and services

• Experience in a bank environment

• Proficient knowledge of commercial and consumer state and federal banking laws and regulations (e.g., ECOA, UD(A)AP, EFTA, TILA, FDCPA, Reg W, etc.) 

• Familiarity with payment processing and NACHA requirements

• Ability to interface effectively and build relationships with counterparts and partners both internal and external to SFS

• Ability to handle a fast-paced environment, take ownership of projects and successfully meet established project deadline requirements

• Ability to develop, project manage  and implement new policies, strategies, and work processes across multiple operational units and business affiliates

• Ability to understand and communicate legal and regulatory concepts and convert them into relevant, practical business requirements

• Excellent oral and technical writing skills,

• CRCM designation or similar preferred

Zone A: USD $135,200 - USD $202,800
Zone B: USD $125,800 - USD $188,600
Zone C: USD $119,000 - USD $178,400
Zone D: USD $108,200 - USD $162,200

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) 
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits 

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

US and Canada EEOC Statement

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.