Business Operations Lead, Compliance

  • Full-time

Company Description

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

Job Description

You will lead a team of strategic program managers to run business operations for the Compliance organization at Block. You will oversee daily team operations, which includes leading prioritization and execution, communications, managing partnerships with finance, HR, and recruiting, and ensuring our teams meet committed timelines. This is a high visibility role with exposure to multiple areas of the business, and an opportunity to get involved in many compliance related projects.

You will report to the Compliance's Head of Strategic Operations, and have direct exposure to executive leadership across the organization. 

You Will:

  • Determine methods and procedures on new or special assignments while leading a team of experienced Program Managers
  • Oversee the annual and quarterly planning process for Compliance across all business units and foundational teams, including goal setting and tracking
  • Oversee budget management and partnership with finance and strategy
  • Partner directly with HR on organizational design and change management
  • Partner with recruiting to manage the recruiting strategy, including headcount management, hiring, and approvals
  • Develop a communications strategy to ensure the right information is being shared with the right people at the right time across the organization, including escalations to executive leadership and all hands content
  • Lead strategic programs such as cost of compliance analyses, AI and other technical investments 
  • Oversee strategic investments and M&A due diligence, and integration of new company acquisitions
  • Lead RFPs, vendor management, and contract negotiation and renewals
  • Present to the leadership team and Block executives to ensure cross-functional alignment 
  • Understand Block, Cash App, Square, TIDAL, TBD and all company business strategies and work with product and technology partners to ensure alignment
  • Identify and implement operational and efficiency improvements

Qualifications

  • 10+ years of business operations management and leadership experience in either a strategy, finance, or other directly applicable function
  • Superb writing, presenting and communication skills, demonstrating clear thinking and the ability to articulate complex concepts in simple terms
  • Experience managing teams through significant change
  • Exceptional leadership and influencing capabilities, and are comfortable working with all teams and levels of employees
  • Experience presenting to senior leadership 
  • A data-driven approach to prioritization
  • Excellent project management skills, including the ability to anticipate roadblocks and align all partners
  • Experience making swift decisions, managing competing deadlines, and using discretion when handling complex, confidential scenarios

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $222,800 - USD $272,300
Zone B: USD $222,800 - USD $272,300
Zone C: USD $222,800 - USD $272,300
Zone D: USD $222,800 - USD $272,300

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

  • Healthcare coverage (Medical, Vision and Dental insurance)
  • Health Savings Account and Flexible Spending Account
  • Retirement Plans including company match 
  • Employee Stock Purchase Program
  • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
  • Paid parental and caregiving leave
  • Paid time off (including 12 paid holidays)
  • Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) 
  • Learning and Development resources
  • Paid Life insurance, AD&D, and disability benefits 

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

US and Canada EEOC Statement

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

 

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.

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