Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To provide leadership, guidance, coaching and support to the Disposal Function within the PPB Business in order to recover all movable assets for Vehicle and Asset Finance, manage risk, achieve targets and align to best practices. To achieve goals in accordance with regulatory compliance requirements whilst managing risk and reward, risk predictability and stakeholder management.

Minimum Qualifications
Type of Qualification: Diploma / Degree
Field of Study: Banking or Equivalent 

Experience Required
Credit Risk – PPB
Risk & Corporate Affairs
5-7 years
Experience in overseeing the day-to-day management of collections contact centre (Inbound and Outbound), credit systems, processes, and managing the employees executing an integrated SBSA (Standard Bank South Africa) customer debt management process, recovery strategy and operating model. Experience in managing the compliance and mandated process and procedures within a collection's environment.

Behavioral Competencies:

• Developing Strategies
• Directing People
• Empowering Individuals
• Examining Information
• Exploring Possibilities
• Generating Ideas
• Interacting with People
• Making Decisions
• Producing Output
• Resolving Conflict
• Taking Action
• Upholding Standards

Technical Competencies:

• Business Development
• Client Retention
• Contact Centre Customer Relationship Management
• Planning, Forecasting and Budgeting
• Risk Management
• Workflow Management