To manage, develop, motivate, enable and empower a team of bankers and all other available resources, including process and systems within the Private Client Centre. To entrench a strong client-focused culture that will enable high-quality service to all clients, including cross-selling to clients as well as nurturing the client relationship to ensure the achievement of the set performance measures.

Type of Qualification: First Degree
Field of Study: Business Commerce

Experience Required
Affluent Clients
Consumer & High Net Worth
5-7 years
Proven successful sales track record in the financial services industry. Advanced product knowledge including specialized products and financial structures. Advanced experience and knowledge in Credit and Compliance matters. Negotiating skills and conflict handling. Experience in the application of coaching techniques would be beneficial, as part of having led a team.

Behavioural Competencies:

• Articulating Information
• Convincing People
• Developing Expertise
• Developing Strategies
• Directing People
• Embracing Change
• Empowering Individuals
• Exploring Possibilities
• Generating Ideas
• Interacting with People
• Interpreting Data
• Making Decisions
• Providing Insights
• Pursuing Goals
• Resolving Conflict
• Seizing Opportunities
• Taking Action
• Team Working
• Understanding People
• Upholding Standards

Technical Competencies:

• Attitude of Customer Experience
• Banking Process & Procedures
• Customer Understanding ( Consumer Banking)
• Financial Acumen
• Knowledge Management
• Risk Identification