Universal Banker (Level 1)
- Full-time
- Business Segment: Personal & Private Banking
Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job Description
We are seeking a dynamic, results-driven Universal Banker with a proven track record of exceeding sales targets to join our team in the Garden Route, specifically in Mossel Bay, Hermanus, George, Knysna, and Oudtshoorn. The ideal candidate will be responsible for driving sales growth, developing and executing targeted sales strategies, and delivering exceptional customer service. The role involves managing the banking needs of Personal, Prestige, and Private Banking clients, addressing everything from product inquiries to client account activities (e.g., account openings, providing statements, processing debit order requests, etc.). The successful candidate will be skilled at understanding and accurately assessing client demands, ensuring a one-and-done approach that consistently meets client needs within both product and legislative frameworks (e.g., FAIS).
Qualifications
Minimum Qualifications
- NQF5 FAIS aligned qualification
Experience Required
- 5-7 years of experience in banking, preferably in unsecured lending sales
- Proven track record of exceeding sales targets
- Strong knowledge of unsecured lending products, regulatory requirements, and market trends
- Excellent sales, marketing, and negotiation skills
- Ability to build strong relationships with customers and internal stakeholders
Additional Information
Behavioral Competencies:
- Checking Details
- Convincing People
- Developing Expertise
- Developing Strategies
- Embracing Change
Technical Competencies:
- Application & Submission Verification (Consumer Banking)
- Banking Process & Procedures
- Client Acceptance & Review
- Customer Understanding ( Consumer Banking)
- Processing & Product Knowledge (Consumer Banking)