Head, Experience Design (Corporate & Investment Banking)
- Full-time
- Business Segment: Corporate & Investment Banking
Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job Description
To lead the implementation of the Experience Design (ED) strategy within the area of specialisation, and to drive alignment of business operations to the ED strategy. To plan for, execute, and deliver a seamless, end-to-end experience design for clients.
Qualifications
Post Graduate Degree: Information Studies (Min)
Additional Information
Experience Required: Experience & Software Design Technology
8-10 years: Demonstrated workplace experience within the area of specialisation with evidence of exposure to leading teams (3-4 years' people management experience). Variety of experience both internal and external to the Financial Services sector.
Behavioral Competencies:
- Adopting Practical Approaches
- Articulating Information
- Challenging Ideas
- Conveying Self-Confidence
- Developing Strategies
Technical Competencies:
- Client Journeys and Personas
- Data Analysis
- Effective Design
- Product and Services Knowledge